Solved Text alerts with out phone # don't show contact info in Google messages any more

Discussion in 'General Discussions' started by SMYDSMITH, Nov 10, 2019.

  1. SMYDSMITH

    SMYDSMITH Senior Member

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    I saved some text alerts ie from banks with contact names but they stopped showing with name all of a sudden. Anybody else see this. I've a five digit contact #

    Also noticed my Google contacts haven't sync since the 5th

    I have turned battery saver off and on which I thought was the issue but didn't fix

    Not sure if the account sync is the issue with the five digit contacts or not

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    #1 SMYDSMITH, Nov 10, 2019
    Last edited: Nov 10, 2019
  2. Sajo

    Sajo Diamond Member

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    Same thing happens to me. I think it's the way Google Contacts saves the phone number. I noticed that after going back and reviewing the saved Contact the number was saved with a dash after the third number, like it's defaulting to trying to save a 5 digit number as a normal phone number. Whatever the issue, it's with the way Google Contacts saves these 5 digit numbers. I can't find a way to make them display the Contact name in the Messages app.

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  3. SMYDSMITH

    SMYDSMITH Senior Member

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    It used to work till recently maybe Android 9 changed the behavior

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  4. SMYDSMITH

    SMYDSMITH Senior Member

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    I googled today and more people started saying it happened in November. Wonder if it's a feature or a bug

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  5. Sajo

    Sajo Diamond Member

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    It probably has something to do with Google's changes that are rolling out for RCS. That's around the same time that they leaked the way to force RCS in phones.

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  6. SMYDSMITH

    SMYDSMITH Senior Member

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    What heard about rcs is that you have to disable it if you switch phones or you might not get rcs messaged for a while till the config from the old phone sim ages out. How would the rcs be linked to a Sim. What are you supposed to do if your phone was lost or broken and you got a new phone. I am curious to see how this all works. I would love it if rcs was as seem less as iMessage and I hope apple links to rcs so Android and apple can finally "chat"

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  7. SMYDSMITH

    SMYDSMITH Senior Member

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    I googled today and a couple of posts say maybe that Google will fix in December messages update.. it's an app do the update it monthly. Another article said it had to do with messages misinterpreting region code or contact not having a region code and to set the region code on the Google contact. I am not sure how to do this or if it will work.
    Hope it's fixed sometime soon

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  8. Sajo

    Sajo Diamond Member

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  9. SMYDSMITH

    SMYDSMITH Senior Member

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  10. Sajo

    Sajo Diamond Member

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    They don't respond. The forum users and "Product Experts" respond. Google employees don't respond from what I have ever seen

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  11. bellaawam999

    bellaawam999 New Member

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  12. Sajo

    Sajo Diamond Member

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    I'm not using any games.

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