Still losing 3G/4G???

[Einsteindks]

Try looking at Data Manager in Settings!! I found the one box 'data using mobile network' unchecked on it's own after I checked it. That may be the latest bug.

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[mleber]

How would unchecking that help with the data loss issue? Spent an hour on the phone with verizon today. Ended up doing a factory reset based on their recommendation and it did nothing to help. I am at my wits end.

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[iamvietness]

I had the same issue and went to a Verizon store. The manager there had a razr too and had the same problem. Informed me that a fix was suppose to be coming but no timeline. Maybe tech support would know?

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[ddfuji]

How would unchecking that help with the data loss issue? Spent an hour on the phone with verizon today. Ended up doing a factory reset based on their recommendation and it did nothing to help. I am at my wits end.

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trying reading the post again. he didnt say he unchecked it, he said it got unchecked.

 

[jtpowell]

Same here. I found mine unchecked when I did not uncheck it.

 

[mleber]

trying reading the post again. he didnt say he unchecked it, he said it got unchecked.

Oh, I get it now. Mine was not unchecked so that's not my issue.

 

[mleber]

I had the same issue and went to a Verizon store. The manager there had a razr too and had the same problem. Informed me that a fix was suppose to be coming but no timeline. Maybe tech support would know?

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As usual, it depends who you get, right? Yesterday's tech support person was very nice, seemed knowledgable and had absolutely no idea that anyone had any issues with the RAZR. The first time I called I was told it was a know Moto issue with the Bionic and RAZR and that they were working on a fix. Guy at the Verizon store said it has nothing to do with Motorola, it's about the network. I live in 3g territory and haven't left today (home office) and I lost data today not even doing anything but answering a call. When I got off the call, I had no data and could not use the speech to text funtionality.

 

[bogginblazer]

Same here. I found mine unchecked when I did not uncheck it.

U know verizon can go in ur phone remotely to uncheck it

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[mleber]

U know verizon can go in ur phone remotely to uncheck it

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For what reason?

 

[bogginblazer]

Diagnostic reasons

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[Einsteindks]

Without my explicit consent?? Like HELL they can!!!!! So far, unfreezing that data manager application from them seems to be keeping things checked and connected.

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[bogginblazer]

I just called verizon today I was at hold then a rec voice comes on says they can remotely fig out what's wrong with my phone press 1 for yes 2 for no.

We don't have flip phones any more they're computers. So yes they can with ur permission.

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