Setting up & troubleshooting email accounts

Discussion in 'Droid RAZR Support' started by SallyC, May 26, 2012.

  1. SallyC
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    SallyC Well-Known Member

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    From this page on Motorola's site, here's some steps to take if you're having trouble getting your email to work:

    There are a few things you can try if you are not receiving email, but your email account is set-up correctly:
    For every account that is having this issue
    1. Check Incoming server settings
    • Open applications tray, select My Accounts
    • Current account will be listed; tap on account having issue.
    • Tap on Incoming server
    • If Use secure connection is checked, uncheck it. however, if Use secure connection is unchecked when issue occurs, check it on.
    • Save settings with OK button and and close application.
    • re-open Email application from applications tray, Press Menu hard key and then tap on Refresh.
    • Email should start appearing if corrected.
    • If email account set-up does not appear to be occuring, verify your email POP3/IMAP port, server and security requirements for incoming mail. You can check our FAQ here for a settings chart for several common email providers for additional help on setting up your email account through manual set-up.
    2. Retry with Wi-Fi OFF, if already off, retry with Wi-Fi ON. Some email providers and carriers have restrictions on connection through WiFi.
    3. Authentication error on incoming or outgoing accounts: Check your account password settings within Incoming server settings for problems with incoming mail, within Outgoing server settings if you can't send email. Also retry receiving on Wi-Fi vs only 3G to see if there are any restrictions on the WiFi service you are using.
    4. You could also be using several devices with the same email account and those email settings might be causing new email to be on one device at a time.
    • Check you email settings to make sure you are leaving a copy of the email message on the server. This will ensure that emails go to all your devices accessing the account. ***Emails will not be deleted (including wastebasket) until they are removed from the server (generally thru computer access).
    • If you have setup Outlook or Outlook Express to receive your personal email, follow instuction below:
    1. Open Outlook
    2. Go to Tools > E-mail Accounts
    3. Select View or change existing e-mail accounts, select Next
    4. Select Change
    5. Select More Settings
    6. Select Advanced
    7. Check "Leave a copy of messages on the server"
    8. Select OK
    9. Select Next from the E-mail Accounts screen
    10. Select Finish
    To correct this issue in Outlook Express:
    1. Open Outlook Express
    2. Go to Tools > Accounts
    3. Double Click on the email account
    4. Select Advanced
    5. Check "Leave a copy of messages on the server"
    6. Select OK
    7. Select Close
    This will allow you to access the same email on both your PC and your cellphone. Previous email went to either one or the other device, depending on pull schedule.
    5. Application Error: this could be due to service issues, delays with Motorola Application Software aggregation. Retry with Wi-Fi OFF, if already off, retry with Wi-Fi ON. Some email providers and carriers have restrictions on connection through WiFi.
    7. "PUSH" not working for corporate email. If your corporate account has already been set-up and working, but you stopped receiving email and/or email alerts, it is possible that you will need to power cycle your handset to get things working properly again. You should also make sure that your settings are correct for email notification.


    Additionally Motorola has specific help for:

    2 people like this.
  2. cobea0478
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    cobea0478 New Member

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    SallyC,
    Thanks,I have been having email problems for days.
    They are now solved.
    Don
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  3. Carolo
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    Carolo New Member

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    Maybe you can help with this problem. I have a gmail account and a non gmail account. I use Windows Mail (Vista OS) on my home computer and the mail comes into my computer in the correct order but on the Droid Razr, the emails are not in the proper order. I know I have new email but when I open on the phone I have to scroll for the new message. This happens only on the non gmail account. I cannot find a setting for this.
    Any info you can share is appreciated.
    CarolO
  4. Didier9
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    Didier9 New Member

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    How can I delete email accounts from the stock email app on my Droid Razr (ICS)?
    I have given up on the stock Android mail client. It did not work under Gingerbread and still does not work under ICS. Even the gmail accounts did not work, which is interesting. I now use K9, which seems to be working (I have two gmail accounts, a yahoo mail account, a hotmail account and two pop mail accounts)
    I just want to stop the stock mail client from trying to download messages and there are 3 mail accounts that I cannot remove (gmail, yahoo and Cox pop mail).
    I get a message saying "invalid credentials" when I try to remove the accounts (which never worked in the first place because I was already getting the invalid credential message when trying to set them up).
    Why would I need credentials to remove an account from the phone is beyond me.
    But I don't need to understand why Google is unable to make a mail client work with their own mail system, I just want to delete the accounts.
    Any help appreciated.
    Thanks in advance,
    Didier

    PS: I also use an iPhone 4S that my company gave me for an overseas trip, and all email accounts worked the first time on that phone, and they work over the air or over WiFi just the same, in all locations in the 3 countries where I just travelled. I consider the state of email on Android to be a disgrace with an otherwise remarkable operating system.
  5. Jallis71
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    Jallis71 New Member

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    Does anyone know how to change the folders that are displayed when you tap the top line on you email account? In pic 1 you see how it appears normally but some how I got the Trash folder to display in 2 of the accounts but not the 3rd. as in pic 2.

    Screenshot1.jpg Screenshot2.jpg
  6. TisMyDroid
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    TisMyDroid New Member

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    This is just a shot in the dark, but for the email account that does not show a trash folder, try deleting an email and see if it automatically creates one for you.
  7. Jallis71
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    Jallis71 New Member

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    Tried That

    I tried that and did it multiple times to no avail. Also tried making it the default account. Went all the way to Motorola 2nd tier support and they couldn't tell me how. Originally had only 2 accounts, first had the trash in the second screen and the 2nd account did no. After I got off the phone with Moto it all of a sudden appeared in the second account, so I thought I would add a 3rd, but have yet to get the folder to appear. And the Trash folder is all ready there if you go to "show all folders."
  8. bschmidt613
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    bschmidt613 New Member

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    iT SURE WOULD BE NICE TO SEE SCREEN SHOTS.

    :) a picture is worth a thousand words and all that.
    Your INSTRUCTIONS DONT SEEM TO APPLY TO OUTLOOK 10.
    What version do they apply to?
  9. SallyC
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    SallyC Well-Known Member

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    Sorry, I don't use Outlook so screen shots will have to come from others.

    The first set of instructions are from Motorola's site and cover general setup. But if you're not finding what you need there, scroll down to the end and How can I set up an email account? That link will take you to various other methods of setting up.

    Also, as I followed some of those links along, I found setting up Microsoft Exchange email (with pictures) which also might be helpful. I'll add that to the links in the original post.
    1 person likes this.
  10. jaybogg
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    jaybogg Member

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    I have outlook 2010 and would be happy to try and help but I am a bit confused. Outlook 2010 on my computer is an e-mail program that sends and receives e-mail from my Internet service provider(ISP). A quick look in play store shows an app named "outlook web mobile" which allows you to use Microsoft exchange as your ISP and works with outlook 2010 on your PC. Is this the app you speak of when you say outlook 10? If I may ask a few questions, I, or others may be able to better help.

    1. Who is your Internet service provider?
    2. What is your E-mail program on your PC?
    3. What is your e-mail app on your phone?
    4. What exactly is not working for you?

    With this information I think there is a great chance that the great people here on this forum will be able to help. SallyC is one of the best at troubleshooting E-mail problems by far!:biggrin:
    2 people like this.
  11. Sydman
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    Sydman Premium Member Rescue Squad Premium Member

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    Great job SallyC, you are awesome!!!
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  12. Pyzon
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    Pyzon Member

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    In reading this thread I wonder if a solution has ever been found for the ongoing Road Runner outgoing email issue when home WiFi is not available ?

    Deleting the account and re-entering it seems to very temporarily solve this problem. Outgoing mail works fine on home WiFi only.
  13. SallyC
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    SallyC Well-Known Member

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    I don't know if this will help or not, but here's some updated support info from this Motorola help page (note the separate link if you're running ICS):

    How can I setup Road Runner email?

    Note:
    Roadrunner recomends to be connected to WiFi when setting up account.
    Roadrunner email set up for Android 4.0 Ice Cream Sandwich
    To setup Roadrunner once you have already set-up your phone, follow directions below. If you are adding Roadrunneraccount during your phone's initial startup, skip down to Set-up account menu (Instruction #3).
    1. Open Applications tray, Tap My Accounts
    2. Select Add Account
    3. You will be at the Set-Up accounts menu with several other social network icons.
    4. Select Email icon
    5. Enter your full Roadrunner email address, including "@__.rr.com" domain name in all lower case.
    6. Enter Roadrunner password.
    7. Leave Automatically configure account checked.
    8. Tap on Next. phone will connect to your email server and state "Success!" if account was set-up correctly.
    Your account is now set-up. Please test sending and receiving an email.

    Web Email access for Road Runner can be bookmarked with your phone's browser at Road Runner

    Manual setup Road Runner POP3 email:
    Road Runner has multiple POP3 server names depending on your location. You can actually determine your POP3 server names from your Roadrunner email address. If your address is johndoe@[B]satx.rr.com[/B], then the POP3 server will be pop-server.satx.rr.com and the SMTP server will be smtp-server.satx.rr.com. If the address is johndoe@[B]tampabay.rr.com[/B] then the POP3 server will be pop-server.tampabay.rr.com and the SMTP server will be smtp-server.tampabay.rr.com. At that point hopefully the port settings are consistent.

    1. Open Applications tray, Tap My Accounts
    2. Select Add Account
    3. Enter your full Roadrunner email address, including "@__.rr.com" domain name in all lower case.
    4. Enter Roadrunner password.
    5. Uncheck Automatically configure account.
    6. Tap on Next.
    7. Tap General Settings, confirm information in all General Settings fields are correct. Make any necessary changes, then select OK to exit this menu.
    8. Tap Incoming Server
    9. Tap POP mail server
    10. Enter POP3 server - pop-server.si.rr.com -(*** si refers to Staten Island; Search list at bottom of FAQ for theroadrunner server name for your location)
    11. Enter Port - 110 (995 can also be tried)
    12. Enter your username
    13. Enter your password
    14. Uncheck Use Secure server
    15. Uncheck Verify certificate
    16. Tap OK
    17. Select Outgoing server
    18. Enter SMTP server - smtp-server.si.rr.com - (*** si refers to Staten Island only; Search list at bottom of FAQ for theroadrunner server name for your location)
    19. Use Secure server unchecked
    20. Verify certificate is unchecked
    21. Enter Port - 25 (*** Port 587 can also be used for outgoing if 25 does not work)
    22. Tap OK
    23. Tap Other Settings,
    24. Select length of time messages will be kept on phone. (1 week, 2 weeks, 1 month, 2 months, Never Delete Messages)
    25. Tap on OK
    26. Tap on OK again to submit your email set-up.

    Your account is now set-up. Please test sending and receiving an email. You may need to go back and change Security settings on the account to send / receive email.

    [HR][/HR]We have included the full list of Roadrunner's server names listed alphabetically acc'd to state.
    Scroll down or text search to identify the server name for your location

    ***Use information below to setup your Road Runner incoming email and outgoing email servers according to your location:

    Road Runner Internet Service Provider Email Setup Alabama (Birmingham)
    incoming mail server: pop-server.bham.rr.com
    outgoing mail server: smtp-server.bham.rr.com

    Road Runner Internet Service Provider Email Setup Alabama (Dothan)
    incoming mail server: pop-server.sw.rr.com
    outgoing mail server: smtp-server.sw.rr.com

    Road Runner Internet Service Provider Email Setup Alabama (Elmore)
    incoming mail server: pop-server.elmore.rr.com
    outgoing mail server: smtp-server.elmore.rr.com

    Road Runner Internet Service Provider Email Setup Alabama (Eufaula)
    incoming mail server: pop-server.eufaula.rr.com
    outgoing mail server: smtp-server.eufaula.rr.com

    Road Runner Internet Service Provider Email Setup California (Bakersfield)
    incoming mail server: pop-server.bak.rr.com
    outgoing mail server: smtp-server.bak.rr.com

    Road Runner Internet Service Provider Email Setup California (San Diego)
    incoming mail server: pop-server.san.rr.com
    outgoing mail server: smtp-server.san.rr.com

    Road Runner Internet Service Provider Email Setup California (Southern / Los Angeles)
    incoming mail server: pop-server.socal.rr.com
    outgoing mail server: smtp-server.socal.rr.com

    Road Runner Internet Service Provider Email Setup California (Desert Cities)
    incoming mail server: pop-server.dc.rr.com
    outgoing mail server: smtp-server.dc.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Cantonment)
    incoming mail server: pop-server.panhandle.rr.com
    outgoing mail server: smtp-server.panhandle.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Central Florida, Orlando)
    incoming mail server: pop-server.cfl.rr.com
    outgoing mail server: smtp-server.clf.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Cape Coral / Naples)
    incoming mail server: pop-server.swfla.rr.com
    outgoing mail server: smtp-server.swfla.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Lake City / Live Oak)
    incoming mail server: pop-server.se.rr.com
    outgoing mail server: smtp-server.se.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Palatka)
    incoming mail server: pop-server.se.rr.com
    outgoing mail server: smtp-server.se.rr.com

    Road Runner Internet Service Provider Email Setup Florida (St. Augustine)
    incoming mail server: pop-server.se.rr.com
    outgoing mail server: smtp-server.se.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Tampa Bay)
    incoming mail server: pop-server.tampabay.rr.com
    outgoing mail server: smtp-server.tampabay.rr.com

    Road Runner Internet Service Provider Email Setup Georgia (Ft. Benning)
    incoming mail server: pop-server.sw.rr.com
    outgoing mail server: smtp-server.sw.rr.com

    Road Runner Internet Service Provider Email Setup Hawaii (Hawaii)
    incoming mail server: pop-server.hawaii.rr.com
    outgoing mail server: smtp-server.hawaii.rr.com

    Road Runner Internet Service Provider Email Setup Indiana (Indianapolis)
    incoming mail server: pop-server.indy.rr.com
    outgoing mail server: smtp-server.indy.rr.com

    Road Runner Internet Service Provider Email Setup Indiana (Terre Haute)
    incoming mail server: pop-server.ma.rr.com
    outgoing mail server: smtp-server.ma.rr.com

    Road Runner Internet Service Provider Email Setup Kansas (Kansas City)
    incoming mail server: pop-server.kc.rr.com
    outgoing mail server: smtp-server.kc.rr.com

    Road Runner Internet Service Provider Email Setup Kansas (Colby)
    incoming mail server: pop-server.we.rr.com
    outgoing mail server: smtp-server.we.rr.com

    Road Runner Internet Service Provider Email Setup Louisiana (Houma)
    incoming mail server: pop-server.sw.rr.com
    outgoing mail server: smtp-server.sw.rr.com

    Road Runner Internet Service Provider Email Setup Louisiana (La Place)
    incoming mail server: pop-server.sw.rr.com

    Road Runner Internet Service Provider Email Setup Louisiana (Monroe)
    incoming mail server: pop-server.jam.rr.com

    Road Runner Internet Service Provider Email Setup Louisiana (Shreveport)
    incoming mail server: pop-server.sport.rr.com

    Road Runner ISP Email Setup Maine (Southeast Maine, Portland)
    incoming mail server: pop-server.maine.rr.com

    Road Runner ISP Email Setup Massachusettes (Athol)
    incoming mail server: pop-server.mass.rr.com

    Road Runner ISP Email Setup Massachusettes (Berkshire County)
    incoming mail server: pop-server.berkshire.rr.com

    Road Runner ISP Email Setup Michigan (Detroit)
    incoming mail server: pop-server.twmi.rr.com

    Road Runner ISP Email Setup Minnesota (Minneapolis)
    incoming mail server: pop-server.mn.rr.com

    Road Runner ISP Email Setup Mississippi (Jackson)
    incoming mail server: pop-server.jam.rr.com

    Road Runner ISP Email Setup Missouri (Kansas City)
    incoming mail server: pop-server.kc.rr.com

    Road Runner ISP Email Setup Nebraska (Lincoln)
    incoming mail server: pop-server.neb.rr.com

    Road Runner ISP Email Setup New Hampshire (Keene)
    incoming mail server: pop-server.ne.rr.com

    Road Runner ISP Email Setup New Jersey (Bergen)
    incoming mail server: pop-server.nj.rr.com

    Road Runner ISP Email Setup New York (Albany)
    incoming mail server: pop-server.nycap.rr.com

    Road Runner ISP Email Setup for New York (Central Northern)
    incoming mail server: pop-server.twcny.rr.com

    Road Runner ISP Email Setup New York (Hudson Valley, Catskills)
    incoming mail server: pop-server.hvc.rr.com

    Road Runner ISP Email Setup New York (New York City, Manhattan)
    incoming mail server: pop-server.nyc.rr.com

    Road Runner ISP Email Setup New York (Rochester)
    incoming mail server: pop-server.rochester.rr.com

    Road Runner ISP Email Setup New York (Binghamton, Vestal, Johnson City)
    incoming mail server: pop-server.stny.rr.com

    Road Runner ISP Email Setup New York (Staten Island)
    incoming mail server: pop-server.si.rr.com

    Road Runner ISP Email Setup for North Carolina (Raleigh, Durham, RTP)
    incoming mail server: pop-server.nc.rr.com

    Road Runner ISP Email Setup North Carolina (East Carolina, Wilmington)
    incoming mail server: pop-server.ec.rr.com

    Road Runner ISP Email Setup North Carolina (Greensboro, Winston-Salem, High-Point)
    incoming mail server: pop-server.triad.rr.com

    Road Runner ISP Email Setup North Carolina (Charlotte Metro)
    incoming mail server: pop-server.carolina.rr.com

    Road Runner ISP Email Setup Ohio (Cincinatti)
    incoming mail server: pop-server.cinci.rr.com

    Road Runner ISP Email Setup Ohio (Columbus)
    incoming mail server: pop-server.columbus.rr.com

    Road Runner ISP Email Setup Ohio (North East)
    incoming mail server: pop-server.neo.rr.com

    Road Runner ISP Email Setup Ohio (Western)
    incoming mail server: pop-server.woh.rr.com

    Road Runner ISP Email Setup Pennsylvania (Erie)
    incoming mail server: pop-server.ma.rr.com

    Road Runner ISP Email Setup for Pennsylvania (Philadelphia)
    incoming mail server: pop-server.ucwphilly.rr.com

    Road Runner ISP Email Setup South Carolina (Columbia)
    incoming mail server: pop-server.carolina.rr.com

    Road Runner ISP Email Setup Tennessee (Memphis)
    incoming mail server: pop-server.midsouth.rr.com

    Road Runner ISP Email Setup for Texas (Austin)
    incoming mail server: pop-server.austin.rr.com

    Road Runner ISP Email Setup Texas (El Paso)
    incoming mail server: pop-server.elp.rr.com

    Road Runner ISP Email Setup Texas (Houston)
    incoming mail server: pop-server.houston.rr.com

    Road Runner ISP Email Setup for Texas (Rio Grande Valley)
    incoming mail server: pop-server.rgv.rr.com

    Road Runner ISP Email Setup Texas (San Antonio)
    incoming mail server: pop-server.satx.rr.com

    Road Runner ISP Email Setup Texas (Heart of Texax – Waco, Temple, etc.)
    incoming mail server: pop-server.hot.rr.com

    Road Runner ISP Email Setup Texas (Greater Texas, Beaumont)
    incoming mail server: pop-server.gt.rr.com

    Road Runner ISP Email Setup Texas (Corpus Christi, Eagle Pass, Kerrville, Laredo)
    incoming mail server: pop-server.stx.rr.com

    Road Runner ISP Email Setup for Texas (Witchita Falls)
    incoming mail server: pop-server.sw.rr.com

    Road Runner ISP Email Setup West Virginia (Clarksburg)
    incoming mail server: pop-server.ma.rr.com

    Road Runner ISP Email Setup Wisconsin (Milwaukee)
    incoming mail server: pop-server.wi.rr.com

    Road Runner ISP Email Setup Wisconsin (North East Wisconsin, Green Bay)
    incoming mail server: pop-server.new.rr.com


    [HR][/HR]For Android 4.0 (Ice Cream Sandwich) users.
    Follow the steps listed below to set up your personal email account.
    If for any reason, your email account is not listed here, or you are having problems with your email account, please contact your email provider for assistance.
    Adding an Email Account
    1. From the home screen touch [​IMG] > Settings > Accounts & Sync
    2. Tap Add Account > Email
    [​IMG]
    3. Select Other from the email accounts screen.
    [​IMG]
    4. Enter the username and password.
    If you are unsuccessful with setting up your account automatically, touch Other from the email accounts, enter your email address and password and touch Manual setup, and use the manual settings below:
    Roadrunner Email Manual Settings
    Server Type: POP3
    Road Runner has multiple POP3 server names depending on your location. You can actually determine your POP3 server names from your Roadrunner email address. If your address is johndoe@[B]satx.rr.com, then the POP3 server will be pop-server.satx.rr.com and the SMTP server will be smtp-server.satx.rr.com. If the address is johndoe@[B]tampabay.rr.com[/B] then the POP3 server will be pop-server.tampabay.rr.com and the SMTP server will be smtp-server.tampabay.rr.com. At that point hopefully the port settings are consistent.[/B]
    1. Enter your username
    2. Enter your password
    3. Enter POP3 server - pop-server.si.rr.com -(*** si refers to Staten Island; Search list at bottom of FAQ for theroadrunner server name for your location)
    4. Enter Port - 110 (995 can also be tried)
    5. Tap Next
    6. Enter SMTP server - smtp-server.si.rr.com - (*** si refers to Staten Island only; Search list at bottom of FAQ for theroadrunner server name for your location)
    7. Enter Port - 25 (*** Port 587 can also be used for outgoing if 25 does not work)
    8. Enter your username
    9. Enter your password
    10. Tap Next




    We have included the full list of Roadrunner's server names listed alphabetically acc'd to state.
    Scroll down or text search to identify the server name for your location

    ***Use information below to setup your Road Runner incoming email and outgoing email servers according to your location:

    Road Runner Internet Service Provider Email Setup Alabama (Birmingham)
    incoming mail server: pop-server.bham.rr.com
    outgoing mail server: smtp-server.bham.rr.com

    Road Runner Internet Service Provider Email Setup Alabama (Dothan)
    incoming mail server: pop-server.sw.rr.com
    outgoing mail server: smtp-server.sw.rr.com

    Road Runner Internet Service Provider Email Setup Alabama (Elmore)
    incoming mail server: pop-server.elmore.rr.com
    outgoing mail server: smtp-server.elmore.rr.com

    Road Runner Internet Service Provider Email Setup Alabama (Eufaula)
    incoming mail server: pop-server.eufaula.rr.com
    outgoing mail server: smtp-server.eufaula.rr.com

    Road Runner Internet Service Provider Email Setup California (Bakersfield)
    incoming mail server: pop-server.bak.rr.com
    outgoing mail server: smtp-server.bak.rr.com

    Road Runner Internet Service Provider Email Setup California (San Diego)
    incoming mail server: pop-server.san.rr.com
    outgoing mail server: smtp-server.san.rr.com

    Road Runner Internet Service Provider Email Setup California (Southern / Los Angeles)
    incoming mail server: pop-server.socal.rr.com
    outgoing mail server: smtp-server.socal.rr.com

    Road Runner Internet Service Provider Email Setup California (Desert Cities)
    incoming mail server: pop-server.dc.rr.com
    outgoing mail server: smtp-server.dc.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Cantonment)
    incoming mail server: pop-server.panhandle.rr.com
    outgoing mail server: smtp-server.panhandle.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Central Florida, Orlando)
    incoming mail server: pop-server.cfl.rr.com
    outgoing mail server: smtp-server.clf.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Cape Coral / Naples)
    incoming mail server: pop-server.swfla.rr.com
    outgoing mail server: smtp-server.swfla.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Lake City / Live Oak)
    incoming mail server: pop-server.se.rr.com
    outgoing mail server: smtp-server.se.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Palatka)
    incoming mail server: pop-server.se.rr.com
    outgoing mail server: smtp-server.se.rr.com

    Road Runner Internet Service Provider Email Setup Florida (St. Augustine)
    incoming mail server: pop-server.se.rr.com
    outgoing mail server: smtp-server.se.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Tampa Bay)
    incoming mail server: pop-server.tampabay.rr.com
    outgoing mail server: smtp-server.tampabay.rr.com

    Road Runner Internet Service Provider Email Setup Georgia (Ft. Benning)
    incoming mail server: pop-server.sw.rr.com
    outgoing mail server: smtp-server.sw.rr.com

    Road Runner Internet Service Provider Email Setup Hawaii (Hawaii)
    incoming mail server: pop-server.hawaii.rr.com
    outgoing mail server: smtp-server.hawaii.rr.com

    Road Runner Internet Service Provider Email Setup Indiana (Indianapolis)
    incoming mail server: pop-server.indy.rr.com
    outgoing mail server: smtp-server.indy.rr.com

    Road Runner Internet Service Provider Email Setup Indiana (Terre Haute)
    incoming mail server: pop-server.ma.rr.com
    outgoing mail server: smtp-server.ma.rr.com

    Road Runner Internet Service Provider Email Setup Kansas (Kansas City)
    incoming mail server: pop-server.kc.rr.com
    outgoing mail server: smtp-server.kc.rr.com

    Road Runner Internet Service Provider Email Setup Kansas (Colby)
    incoming mail server: pop-server.we.rr.com
    outgoing mail server: smtp-server.we.rr.com

    Road Runner Internet Service Provider Email Setup Louisiana (Houma)
    incoming mail server: pop-server.sw.rr.com
    outgoing mail server: smtp-server.sw.rr.com

    Road Runner Internet Service Provider Email Setup Louisiana (La Place)
    incoming mail server: pop-server.sw.rr.com

    Road Runner Internet Service Provider Email Setup Louisiana (Monroe)
    incoming mail server: pop-server.jam.rr.com

    Road Runner Internet Service Provider Email Setup Louisiana (Shreveport)
    incoming mail server: pop-server.sport.rr.com

    Road Runner ISP Email Setup Maine (Southeast Maine, Portland)
    incoming mail server: pop-server.maine.rr.com

    Road Runner ISP Email Setup Massachusettes (Athol)
    incoming mail server: pop-server.mass.rr.com

    Road Runner ISP Email Setup Massachusettes (Berkshire County)
    incoming mail server: pop-server.berkshire.rr.com

    Road Runner ISP Email Setup Michigan (Detroit)
    incoming mail server: pop-server.twmi.rr.com

    Road Runner ISP Email Setup Minnesota (Minneapolis)
    incoming mail server: pop-server.mn.rr.com

    Road Runner ISP Email Setup Mississippi (Jackson)
    incoming mail server: pop-server.jam.rr.com

    Road Runner ISP Email Setup Missouri (Kansas City)
    incoming mail server: pop-server.kc.rr.com

    Road Runner ISP Email Setup Nebraska (Lincoln)
    incoming mail server: pop-server.neb.rr.com

    Road Runner ISP Email Setup New Hampshire (Keene)
    incoming mail server: pop-server.ne.rr.com

    Road Runner ISP Email Setup New Jersey (Bergen)
    incoming mail server: pop-server.nj.rr.com

    Road Runner ISP Email Setup New York (Albany)
    incoming mail server: pop-server.nycap.rr.com

    Road Runner ISP Email Setup for New York (Central Northern)
    incoming mail server: pop-server.twcny.rr.com

    Road Runner ISP Email Setup New York (Hudson Valley, Catskills)
    incoming mail server: pop-server.hvc.rr.com

    Road Runner ISP Email Setup New York (New York City, Manhattan)
    incoming mail server: pop-server.nyc.rr.com

    Road Runner ISP Email Setup New York (Rochester)
    incoming mail server: pop-server.rochester.rr.com

    Road Runner ISP Email Setup New York (Binghamton, Vestal, Johnson City)
    incoming mail server: pop-server.stny.rr.com

    Road Runner ISP Email Setup New York (Staten Island)
    incoming mail server: pop-server.si.rr.com

    Road Runner ISP Email Setup for North Carolina (Raleigh, Durham, RTP)
    incoming mail server: pop-server.nc.rr.com

    Road Runner ISP Email Setup North Carolina (East Carolina, Wilmington)
    incoming mail server: pop-server.ec.rr.com

    Road Runner ISP Email Setup North Carolina (Greensboro, Winston-Salem, High-Point)
    incoming mail server: pop-server.triad.rr.com

    Road Runner ISP Email Setup North Carolina (Charlotte Metro)
    incoming mail server: pop-server.carolina.rr.com

    Road Runner ISP Email Setup Ohio (Cincinatti)
    incoming mail server: pop-server.cinci.rr.com

    Road Runner ISP Email Setup Ohio (Columbus)
    incoming mail server: pop-server.columbus.rr.com

    Road Runner ISP Email Setup Ohio (North East)
    incoming mail server: pop-server.neo.rr.com

    Road Runner ISP Email Setup Ohio (Western)
    incoming mail server: pop-server.woh.rr.com

    Road Runner ISP Email Setup Pennsylvania (Erie)
    incoming mail server: pop-server.ma.rr.com

    Road Runner ISP Email Setup for Pennsylvania (Philadelphia)
    incoming mail server: pop-server.ucwphilly.rr.com

    Road Runner ISP Email Setup South Carolina (Columbia)
    incoming mail server: pop-server.carolina.rr.com

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    incoming mail server: pop-server.midsouth.rr.com

    Road Runner ISP Email Setup for Texas (Austin)
    incoming mail server: pop-server.austin.rr.com

    Road Runner ISP Email Setup Texas (El Paso)
    incoming mail server: pop-server.elp.rr.com

    Road Runner ISP Email Setup Texas (Houston)
    incoming mail server: pop-server.houston.rr.com

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    incoming mail server: pop-server.rgv.rr.com

    Road Runner ISP Email Setup Texas (San Antonio)
    incoming mail server: pop-server.satx.rr.com

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    incoming mail server: pop-server.hot.rr.com

    Road Runner ISP Email Setup Texas (Greater Texas, Beaumont)
    incoming mail server: pop-server.gt.rr.com

    Road Runner ISP Email Setup Texas (Corpus Christi, Eagle Pass, Kerrville, Laredo)
    incoming mail server: pop-server.stx.rr.com

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    incoming mail server: pop-server.sw.rr.com

    Road Runner ISP Email Setup West Virginia (Clarksburg)
    incoming mail server: pop-server.ma.rr.com

    Road Runner ISP Email Setup Wisconsin (Milwaukee)
    incoming mail server: pop-server.wi.rr.com

    Road Runner ISP Email Setup Wisconsin (North East Wisconsin, Green Bay)
    incoming mail server: pop-server.new.rr.com
    1 person likes this.
  14. TisMyDroid
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    TisMyDroid New Member

    Joined:
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    Wow Sally, you're the bomb!

    Sent from my DROID RAZR Maxx using Droid Forums
    1 person likes this.
  15. SallyC
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    SallyC Well-Known Member

    Joined:
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    Michigan
    Aww, thanks. I hope it helps. I can't imagine having my email not working properly!

    We had some workmen here yesterday and one of them forgot a form he needed me to sign. So he wondered if I had a FAX the office could send the form to. I do have one (because it's part of a multipurpose printer) but I'd never used it. I said "Can he just email me a pdf and I'll print it out?" This guy is much younger than I am, but he had no clue what I was talking about! I totally understand his feelings though because technology is evolving so quickly and totally changing the way we do everything! It wasn't very many years ago I had a dedicated FAX line in my house, now I'm not even sure how to set a printer that does the work of 5 machines, to even receive one! :blink:
  16. GotnFX
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    GotnFX Active Member

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    I've got a yahoo account and when I go try and hit view html version of the email..I get an error that say try refreshing...then get the same error. I dont think I changed any settings.
    It used to work.
  17. SallyC
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    SallyC Well-Known Member

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    Location:
    Michigan
    I don't use yahoo email so I'm just going to list a few things I've read from others that may or may not make sense or work. I can't help troubleshoot that part of it, only pass it on fwiw.

    Beyond that you can try the Yahoo Mail Help page or contacting yahoo support be your best bet as this is not a Razr only issue.

    These are things I read have helped.
    1. Clear cache in the app
    2. Remove/add account
    3. Go to settings, send & receive and unchecked automatic download.
    4. Add a new account -> manual setup using yahoo's published imap settings. (See here)
    If you find something that works, be sure to post back because that will help others. Good luck!
    2 people like this.
  18. GotnFX
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    GotnFX Active Member

    Joined:
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    I actually been logged in using the browser for awhile now.. Was getting alot of alerts and a purple flashing light whenever I received a new email when using the yahoo email app and I couldnt get rid of it no matter what I tried.. so I uninstalled it. I actually logged off and cleared cache, and logged back in again and viola...all good.:).
    1 person likes this.
  19. SallyC
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    SallyC Well-Known Member

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    Great! Thanks for posting back!
  20. GotnFX
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    GotnFX Active Member

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    Not a problem! Always great to see everyone on here helping each other out!

    BTW..when do you sleep..it seems I see you pop up on different times of the day (and night) helping someone in need...lol.
    Glad the forum has folks like you and Sydman to lend a helping hand..:) Thanks again!
    1 person likes this.
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