Hi, All, I've recently upgraded my Moto Droid Razr to 6.12.181.XT912.Verizon.en.US through over-the-air push. Everything was working fine until today. I was responding to an email and was pushed back to the home screen. Going back into email now only pulls up the "Set Up Accounts" window, as if I don't have any email accounts set up. The problem is that I do. I can go into "My Accounts" and see them all. I have tried adding a new email account and it works, but I still get this Set Up screen when going into email. Deleting an account also makes no difference. I contacted Motorola support and they had me clear cache from Accounts Storage and also clear data from the Email application. And, yes, of course they had me power off and on again. None of these tasks fixed my issue, so they are now advising a factory reset. Seems a little extreme.. so I wanted to check with this forum first before blowing everything away. Any other ideas that I can try? Thanks in advance.