Setting up & troubleshooting email accounts

Discussion in 'Droid RAZR Support' started by SallyC, May 26, 2012.

  1. SallyC

    SallyC Senior Member

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    I don't know if this will help or not, but here's some updated support info from this Motorola help page (note the separate link if you're running ICS):

    How can I setup Road Runner email?

    Note:
    Roadrunner recomends to be connected to WiFi when setting up account.
    Roadrunner email set up for Android 4.0 Ice Cream Sandwich
    To setup Roadrunner once you have already set-up your phone, follow directions below. If you are adding Roadrunneraccount during your phone's initial startup, skip down to Set-up account menu (Instruction #3).
    1. Open Applications tray, Tap My Accounts
    2. Select Add Account
    3. You will be at the Set-Up accounts menu with several other social network icons.
    4. Select Email icon
    5. Enter your full Roadrunner email address, including "@__.rr.com" domain name in all lower case.
    6. Enter Roadrunner password.
    7. Leave Automatically configure account checked.
    8. Tap on Next. phone will connect to your email server and state "Success!" if account was set-up correctly.
    Your account is now set-up. Please test sending and receiving an email.

    Web Email access for Road Runner can be bookmarked with your phone's browser at Road Runner

    Manual setup Road Runner POP3 email:
    Road Runner has multiple POP3 server names depending on your location. You can actually determine your POP3 server names from your Roadrunner email address. If your address is johndoe@[B]satx.rr.com[/B], then the POP3 server will be pop-server.satx.rr.com and the SMTP server will be smtp-server.satx.rr.com. If the address is johndoe@[B]tampabay.rr.com[/B] then the POP3 server will be pop-server.tampabay.rr.com and the SMTP server will be smtp-server.tampabay.rr.com. At that point hopefully the port settings are consistent.

    1. Open Applications tray, Tap My Accounts
    2. Select Add Account
    3. Enter your full Roadrunner email address, including "@__.rr.com" domain name in all lower case.
    4. Enter Roadrunner password.
    5. Uncheck Automatically configure account.
    6. Tap on Next.
    7. Tap General Settings, confirm information in all General Settings fields are correct. Make any necessary changes, then select OK to exit this menu.
    8. Tap Incoming Server
    9. Tap POP mail server
    10. Enter POP3 server - pop-server.si.rr.com -(*** si refers to Staten Island; Search list at bottom of FAQ for theroadrunner server name for your location)
    11. Enter Port - 110 (995 can also be tried)
    12. Enter your username
    13. Enter your password
    14. Uncheck Use Secure server
    15. Uncheck Verify certificate
    16. Tap OK
    17. Select Outgoing server
    18. Enter SMTP server - smtp-server.si.rr.com - (*** si refers to Staten Island only; Search list at bottom of FAQ for theroadrunner server name for your location)
    19. Use Secure server unchecked
    20. Verify certificate is unchecked
    21. Enter Port - 25 (*** Port 587 can also be used for outgoing if 25 does not work)
    22. Tap OK
    23. Tap Other Settings,
    24. Select length of time messages will be kept on phone. (1 week, 2 weeks, 1 month, 2 months, Never Delete Messages)
    25. Tap on OK
    26. Tap on OK again to submit your email set-up.

    Your account is now set-up. Please test sending and receiving an email. You may need to go back and change Security settings on the account to send / receive email.

    [HR][/HR]We have included the full list of Roadrunner's server names listed alphabetically acc'd to state.
    Scroll down or text search to identify the server name for your location

    ***Use information below to setup your Road Runner incoming email and outgoing email servers according to your location:

    Road Runner Internet Service Provider Email Setup Alabama (Birmingham)
    incoming mail server: pop-server.bham.rr.com
    outgoing mail server: smtp-server.bham.rr.com

    Road Runner Internet Service Provider Email Setup Alabama (Dothan)
    incoming mail server: pop-server.sw.rr.com
    outgoing mail server: smtp-server.sw.rr.com

    Road Runner Internet Service Provider Email Setup Alabama (Elmore)
    incoming mail server: pop-server.elmore.rr.com
    outgoing mail server: smtp-server.elmore.rr.com

    Road Runner Internet Service Provider Email Setup Alabama (Eufaula)
    incoming mail server: pop-server.eufaula.rr.com
    outgoing mail server: smtp-server.eufaula.rr.com

    Road Runner Internet Service Provider Email Setup California (Bakersfield)
    incoming mail server: pop-server.bak.rr.com
    outgoing mail server: smtp-server.bak.rr.com

    Road Runner Internet Service Provider Email Setup California (San Diego)
    incoming mail server: pop-server.san.rr.com
    outgoing mail server: smtp-server.san.rr.com

    Road Runner Internet Service Provider Email Setup California (Southern / Los Angeles)
    incoming mail server: pop-server.socal.rr.com
    outgoing mail server: smtp-server.socal.rr.com

    Road Runner Internet Service Provider Email Setup California (Desert Cities)
    incoming mail server: pop-server.dc.rr.com
    outgoing mail server: smtp-server.dc.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Cantonment)
    incoming mail server: pop-server.panhandle.rr.com
    outgoing mail server: smtp-server.panhandle.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Central Florida, Orlando)
    incoming mail server: pop-server.cfl.rr.com
    outgoing mail server: smtp-server.clf.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Cape Coral / Naples)
    incoming mail server: pop-server.swfla.rr.com
    outgoing mail server: smtp-server.swfla.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Lake City / Live Oak)
    incoming mail server: pop-server.se.rr.com
    outgoing mail server: smtp-server.se.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Palatka)
    incoming mail server: pop-server.se.rr.com
    outgoing mail server: smtp-server.se.rr.com

    Road Runner Internet Service Provider Email Setup Florida (St. Augustine)
    incoming mail server: pop-server.se.rr.com
    outgoing mail server: smtp-server.se.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Tampa Bay)
    incoming mail server: pop-server.tampabay.rr.com
    outgoing mail server: smtp-server.tampabay.rr.com

    Road Runner Internet Service Provider Email Setup Georgia (Ft. Benning)
    incoming mail server: pop-server.sw.rr.com
    outgoing mail server: smtp-server.sw.rr.com

    Road Runner Internet Service Provider Email Setup Hawaii (Hawaii)
    incoming mail server: pop-server.hawaii.rr.com
    outgoing mail server: smtp-server.hawaii.rr.com

    Road Runner Internet Service Provider Email Setup Indiana (Indianapolis)
    incoming mail server: pop-server.indy.rr.com
    outgoing mail server: smtp-server.indy.rr.com

    Road Runner Internet Service Provider Email Setup Indiana (Terre Haute)
    incoming mail server: pop-server.ma.rr.com
    outgoing mail server: smtp-server.ma.rr.com

    Road Runner Internet Service Provider Email Setup Kansas (Kansas City)
    incoming mail server: pop-server.kc.rr.com
    outgoing mail server: smtp-server.kc.rr.com

    Road Runner Internet Service Provider Email Setup Kansas (Colby)
    incoming mail server: pop-server.we.rr.com
    outgoing mail server: smtp-server.we.rr.com

    Road Runner Internet Service Provider Email Setup Louisiana (Houma)
    incoming mail server: pop-server.sw.rr.com
    outgoing mail server: smtp-server.sw.rr.com

    Road Runner Internet Service Provider Email Setup Louisiana (La Place)
    incoming mail server: pop-server.sw.rr.com

    Road Runner Internet Service Provider Email Setup Louisiana (Monroe)
    incoming mail server: pop-server.jam.rr.com

    Road Runner Internet Service Provider Email Setup Louisiana (Shreveport)
    incoming mail server: pop-server.sport.rr.com

    Road Runner ISP Email Setup Maine (Southeast Maine, Portland)
    incoming mail server: pop-server.maine.rr.com

    Road Runner ISP Email Setup Massachusettes (Athol)
    incoming mail server: pop-server.mass.rr.com

    Road Runner ISP Email Setup Massachusettes (Berkshire County)
    incoming mail server: pop-server.berkshire.rr.com

    Road Runner ISP Email Setup Michigan (Detroit)
    incoming mail server: pop-server.twmi.rr.com

    Road Runner ISP Email Setup Minnesota (Minneapolis)
    incoming mail server: pop-server.mn.rr.com

    Road Runner ISP Email Setup Mississippi (Jackson)
    incoming mail server: pop-server.jam.rr.com

    Road Runner ISP Email Setup Missouri (Kansas City)
    incoming mail server: pop-server.kc.rr.com

    Road Runner ISP Email Setup Nebraska (Lincoln)
    incoming mail server: pop-server.neb.rr.com

    Road Runner ISP Email Setup New Hampshire (Keene)
    incoming mail server: pop-server.ne.rr.com

    Road Runner ISP Email Setup New Jersey (Bergen)
    incoming mail server: pop-server.nj.rr.com

    Road Runner ISP Email Setup New York (Albany)
    incoming mail server: pop-server.nycap.rr.com

    Road Runner ISP Email Setup for New York (Central Northern)
    incoming mail server: pop-server.twcny.rr.com

    Road Runner ISP Email Setup New York (Hudson Valley, Catskills)
    incoming mail server: pop-server.hvc.rr.com

    Road Runner ISP Email Setup New York (New York City, Manhattan)
    incoming mail server: pop-server.nyc.rr.com

    Road Runner ISP Email Setup New York (Rochester)
    incoming mail server: pop-server.rochester.rr.com

    Road Runner ISP Email Setup New York (Binghamton, Vestal, Johnson City)
    incoming mail server: pop-server.stny.rr.com

    Road Runner ISP Email Setup New York (Staten Island)
    incoming mail server: pop-server.si.rr.com

    Road Runner ISP Email Setup for North Carolina (Raleigh, Durham, RTP)
    incoming mail server: pop-server.nc.rr.com

    Road Runner ISP Email Setup North Carolina (East Carolina, Wilmington)
    incoming mail server: pop-server.ec.rr.com

    Road Runner ISP Email Setup North Carolina (Greensboro, Winston-Salem, High-Point)
    incoming mail server: pop-server.triad.rr.com

    Road Runner ISP Email Setup North Carolina (Charlotte Metro)
    incoming mail server: pop-server.carolina.rr.com

    Road Runner ISP Email Setup Ohio (Cincinatti)
    incoming mail server: pop-server.cinci.rr.com

    Road Runner ISP Email Setup Ohio (Columbus)
    incoming mail server: pop-server.columbus.rr.com

    Road Runner ISP Email Setup Ohio (North East)
    incoming mail server: pop-server.neo.rr.com

    Road Runner ISP Email Setup Ohio (Western)
    incoming mail server: pop-server.woh.rr.com

    Road Runner ISP Email Setup Pennsylvania (Erie)
    incoming mail server: pop-server.ma.rr.com

    Road Runner ISP Email Setup for Pennsylvania (Philadelphia)
    incoming mail server: pop-server.ucwphilly.rr.com

    Road Runner ISP Email Setup South Carolina (Columbia)
    incoming mail server: pop-server.carolina.rr.com

    Road Runner ISP Email Setup Tennessee (Memphis)
    incoming mail server: pop-server.midsouth.rr.com

    Road Runner ISP Email Setup for Texas (Austin)
    incoming mail server: pop-server.austin.rr.com

    Road Runner ISP Email Setup Texas (El Paso)
    incoming mail server: pop-server.elp.rr.com

    Road Runner ISP Email Setup Texas (Houston)
    incoming mail server: pop-server.houston.rr.com

    Road Runner ISP Email Setup for Texas (Rio Grande Valley)
    incoming mail server: pop-server.rgv.rr.com

    Road Runner ISP Email Setup Texas (San Antonio)
    incoming mail server: pop-server.satx.rr.com

    Road Runner ISP Email Setup Texas (Heart of Texax – Waco, Temple, etc.)
    incoming mail server: pop-server.hot.rr.com

    Road Runner ISP Email Setup Texas (Greater Texas, Beaumont)
    incoming mail server: pop-server.gt.rr.com

    Road Runner ISP Email Setup Texas (Corpus Christi, Eagle Pass, Kerrville, Laredo)
    incoming mail server: pop-server.stx.rr.com

    Road Runner ISP Email Setup for Texas (Witchita Falls)
    incoming mail server: pop-server.sw.rr.com

    Road Runner ISP Email Setup West Virginia (Clarksburg)
    incoming mail server: pop-server.ma.rr.com

    Road Runner ISP Email Setup Wisconsin (Milwaukee)
    incoming mail server: pop-server.wi.rr.com

    Road Runner ISP Email Setup Wisconsin (North East Wisconsin, Green Bay)
    incoming mail server: pop-server.new.rr.com


    [HR][/HR]For Android 4.0 (Ice Cream Sandwich) users.
    Follow the steps listed below to set up your personal email account.
    If for any reason, your email account is not listed here, or you are having problems with your email account, please contact your email provider for assistance.
    Adding an Email Account
    1. From the home screen touch [​IMG] > Settings > Accounts & Sync
    2. Tap Add Account > Email
    [​IMG]
    3. Select Other from the email accounts screen.
    [​IMG]
    4. Enter the username and password.
    If you are unsuccessful with setting up your account automatically, touch Other from the email accounts, enter your email address and password and touch Manual setup, and use the manual settings below:
    Roadrunner Email Manual Settings
    Server Type: POP3
    Road Runner has multiple POP3 server names depending on your location. You can actually determine your POP3 server names from your Roadrunner email address. If your address is johndoe@[B]satx.rr.com, then the POP3 server will be pop-server.satx.rr.com and the SMTP server will be smtp-server.satx.rr.com. If the address is johndoe@[B]tampabay.rr.com[/B] then the POP3 server will be pop-server.tampabay.rr.com and the SMTP server will be smtp-server.tampabay.rr.com. At that point hopefully the port settings are consistent.[/B]
    1. Enter your username
    2. Enter your password
    3. Enter POP3 server - pop-server.si.rr.com -(*** si refers to Staten Island; Search list at bottom of FAQ for theroadrunner server name for your location)
    4. Enter Port - 110 (995 can also be tried)
    5. Tap Next
    6. Enter SMTP server - smtp-server.si.rr.com - (*** si refers to Staten Island only; Search list at bottom of FAQ for theroadrunner server name for your location)
    7. Enter Port - 25 (*** Port 587 can also be used for outgoing if 25 does not work)
    8. Enter your username
    9. Enter your password
    10. Tap Next




    We have included the full list of Roadrunner's server names listed alphabetically acc'd to state.
    Scroll down or text search to identify the server name for your location

    ***Use information below to setup your Road Runner incoming email and outgoing email servers according to your location:

    Road Runner Internet Service Provider Email Setup Alabama (Birmingham)
    incoming mail server: pop-server.bham.rr.com
    outgoing mail server: smtp-server.bham.rr.com

    Road Runner Internet Service Provider Email Setup Alabama (Dothan)
    incoming mail server: pop-server.sw.rr.com
    outgoing mail server: smtp-server.sw.rr.com

    Road Runner Internet Service Provider Email Setup Alabama (Elmore)
    incoming mail server: pop-server.elmore.rr.com
    outgoing mail server: smtp-server.elmore.rr.com

    Road Runner Internet Service Provider Email Setup Alabama (Eufaula)
    incoming mail server: pop-server.eufaula.rr.com
    outgoing mail server: smtp-server.eufaula.rr.com

    Road Runner Internet Service Provider Email Setup California (Bakersfield)
    incoming mail server: pop-server.bak.rr.com
    outgoing mail server: smtp-server.bak.rr.com

    Road Runner Internet Service Provider Email Setup California (San Diego)
    incoming mail server: pop-server.san.rr.com
    outgoing mail server: smtp-server.san.rr.com

    Road Runner Internet Service Provider Email Setup California (Southern / Los Angeles)
    incoming mail server: pop-server.socal.rr.com
    outgoing mail server: smtp-server.socal.rr.com

    Road Runner Internet Service Provider Email Setup California (Desert Cities)
    incoming mail server: pop-server.dc.rr.com
    outgoing mail server: smtp-server.dc.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Cantonment)
    incoming mail server: pop-server.panhandle.rr.com
    outgoing mail server: smtp-server.panhandle.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Central Florida, Orlando)
    incoming mail server: pop-server.cfl.rr.com
    outgoing mail server: smtp-server.clf.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Cape Coral / Naples)
    incoming mail server: pop-server.swfla.rr.com
    outgoing mail server: smtp-server.swfla.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Lake City / Live Oak)
    incoming mail server: pop-server.se.rr.com
    outgoing mail server: smtp-server.se.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Palatka)
    incoming mail server: pop-server.se.rr.com
    outgoing mail server: smtp-server.se.rr.com

    Road Runner Internet Service Provider Email Setup Florida (St. Augustine)
    incoming mail server: pop-server.se.rr.com
    outgoing mail server: smtp-server.se.rr.com

    Road Runner Internet Service Provider Email Setup Florida (Tampa Bay)
    incoming mail server: pop-server.tampabay.rr.com
    outgoing mail server: smtp-server.tampabay.rr.com

    Road Runner Internet Service Provider Email Setup Georgia (Ft. Benning)
    incoming mail server: pop-server.sw.rr.com
    outgoing mail server: smtp-server.sw.rr.com

    Road Runner Internet Service Provider Email Setup Hawaii (Hawaii)
    incoming mail server: pop-server.hawaii.rr.com
    outgoing mail server: smtp-server.hawaii.rr.com

    Road Runner Internet Service Provider Email Setup Indiana (Indianapolis)
    incoming mail server: pop-server.indy.rr.com
    outgoing mail server: smtp-server.indy.rr.com

    Road Runner Internet Service Provider Email Setup Indiana (Terre Haute)
    incoming mail server: pop-server.ma.rr.com
    outgoing mail server: smtp-server.ma.rr.com

    Road Runner Internet Service Provider Email Setup Kansas (Kansas City)
    incoming mail server: pop-server.kc.rr.com
    outgoing mail server: smtp-server.kc.rr.com

    Road Runner Internet Service Provider Email Setup Kansas (Colby)
    incoming mail server: pop-server.we.rr.com
    outgoing mail server: smtp-server.we.rr.com

    Road Runner Internet Service Provider Email Setup Louisiana (Houma)
    incoming mail server: pop-server.sw.rr.com
    outgoing mail server: smtp-server.sw.rr.com

    Road Runner Internet Service Provider Email Setup Louisiana (La Place)
    incoming mail server: pop-server.sw.rr.com

    Road Runner Internet Service Provider Email Setup Louisiana (Monroe)
    incoming mail server: pop-server.jam.rr.com

    Road Runner Internet Service Provider Email Setup Louisiana (Shreveport)
    incoming mail server: pop-server.sport.rr.com

    Road Runner ISP Email Setup Maine (Southeast Maine, Portland)
    incoming mail server: pop-server.maine.rr.com

    Road Runner ISP Email Setup Massachusettes (Athol)
    incoming mail server: pop-server.mass.rr.com

    Road Runner ISP Email Setup Massachusettes (Berkshire County)
    incoming mail server: pop-server.berkshire.rr.com

    Road Runner ISP Email Setup Michigan (Detroit)
    incoming mail server: pop-server.twmi.rr.com

    Road Runner ISP Email Setup Minnesota (Minneapolis)
    incoming mail server: pop-server.mn.rr.com

    Road Runner ISP Email Setup Mississippi (Jackson)
    incoming mail server: pop-server.jam.rr.com

    Road Runner ISP Email Setup Missouri (Kansas City)
    incoming mail server: pop-server.kc.rr.com

    Road Runner ISP Email Setup Nebraska (Lincoln)
    incoming mail server: pop-server.neb.rr.com

    Road Runner ISP Email Setup New Hampshire (Keene)
    incoming mail server: pop-server.ne.rr.com

    Road Runner ISP Email Setup New Jersey (Bergen)
    incoming mail server: pop-server.nj.rr.com

    Road Runner ISP Email Setup New York (Albany)
    incoming mail server: pop-server.nycap.rr.com

    Road Runner ISP Email Setup for New York (Central Northern)
    incoming mail server: pop-server.twcny.rr.com

    Road Runner ISP Email Setup New York (Hudson Valley, Catskills)
    incoming mail server: pop-server.hvc.rr.com

    Road Runner ISP Email Setup New York (New York City, Manhattan)
    incoming mail server: pop-server.nyc.rr.com

    Road Runner ISP Email Setup New York (Rochester)
    incoming mail server: pop-server.rochester.rr.com

    Road Runner ISP Email Setup New York (Binghamton, Vestal, Johnson City)
    incoming mail server: pop-server.stny.rr.com

    Road Runner ISP Email Setup New York (Staten Island)
    incoming mail server: pop-server.si.rr.com

    Road Runner ISP Email Setup for North Carolina (Raleigh, Durham, RTP)
    incoming mail server: pop-server.nc.rr.com

    Road Runner ISP Email Setup North Carolina (East Carolina, Wilmington)
    incoming mail server: pop-server.ec.rr.com

    Road Runner ISP Email Setup North Carolina (Greensboro, Winston-Salem, High-Point)
    incoming mail server: pop-server.triad.rr.com

    Road Runner ISP Email Setup North Carolina (Charlotte Metro)
    incoming mail server: pop-server.carolina.rr.com

    Road Runner ISP Email Setup Ohio (Cincinatti)
    incoming mail server: pop-server.cinci.rr.com

    Road Runner ISP Email Setup Ohio (Columbus)
    incoming mail server: pop-server.columbus.rr.com

    Road Runner ISP Email Setup Ohio (North East)
    incoming mail server: pop-server.neo.rr.com

    Road Runner ISP Email Setup Ohio (Western)
    incoming mail server: pop-server.woh.rr.com

    Road Runner ISP Email Setup Pennsylvania (Erie)
    incoming mail server: pop-server.ma.rr.com

    Road Runner ISP Email Setup for Pennsylvania (Philadelphia)
    incoming mail server: pop-server.ucwphilly.rr.com

    Road Runner ISP Email Setup South Carolina (Columbia)
    incoming mail server: pop-server.carolina.rr.com

    Road Runner ISP Email Setup Tennessee (Memphis)
    incoming mail server: pop-server.midsouth.rr.com

    Road Runner ISP Email Setup for Texas (Austin)
    incoming mail server: pop-server.austin.rr.com

    Road Runner ISP Email Setup Texas (El Paso)
    incoming mail server: pop-server.elp.rr.com

    Road Runner ISP Email Setup Texas (Houston)
    incoming mail server: pop-server.houston.rr.com

    Road Runner ISP Email Setup for Texas (Rio Grande Valley)
    incoming mail server: pop-server.rgv.rr.com

    Road Runner ISP Email Setup Texas (San Antonio)
    incoming mail server: pop-server.satx.rr.com

    Road Runner ISP Email Setup Texas (Heart of Texax – Waco, Temple, etc.)
    incoming mail server: pop-server.hot.rr.com

    Road Runner ISP Email Setup Texas (Greater Texas, Beaumont)
    incoming mail server: pop-server.gt.rr.com

    Road Runner ISP Email Setup Texas (Corpus Christi, Eagle Pass, Kerrville, Laredo)
    incoming mail server: pop-server.stx.rr.com

    Road Runner ISP Email Setup for Texas (Witchita Falls)
    incoming mail server: pop-server.sw.rr.com

    Road Runner ISP Email Setup West Virginia (Clarksburg)
    incoming mail server: pop-server.ma.rr.com

    Road Runner ISP Email Setup Wisconsin (Milwaukee)
    incoming mail server: pop-server.wi.rr.com

    Road Runner ISP Email Setup Wisconsin (North East Wisconsin, Green Bay)
    incoming mail server: pop-server.new.rr.com
     
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  2. TisMyDroid

    TisMyDroid DF Super Moderator Staff Member

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    Wow Sally, you're the bomb!

    Sent from my DROID RAZR Maxx using Droid Forums
     
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  3. SallyC

    SallyC Senior Member

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    Aww, thanks. I hope it helps. I can't imagine having my email not working properly!

    We had some workmen here yesterday and one of them forgot a form he needed me to sign. So he wondered if I had a FAX the office could send the form to. I do have one (because it's part of a multipurpose printer) but I'd never used it. I said "Can he just email me a pdf and I'll print it out?" This guy is much younger than I am, but he had no clue what I was talking about! I totally understand his feelings though because technology is evolving so quickly and totally changing the way we do everything! It wasn't very many years ago I had a dedicated FAX line in my house, now I'm not even sure how to set a printer that does the work of 5 machines, to even receive one! :blink:
     
  4. GotnFX

    GotnFX Active Member

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    I've got a yahoo account and when I go try and hit view html version of the email..I get an error that say try refreshing...then get the same error. I dont think I changed any settings.
    It used to work.
     
  5. SallyC

    SallyC Senior Member

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    I don't use yahoo email so I'm just going to list a few things I've read from others that may or may not make sense or work. I can't help troubleshoot that part of it, only pass it on fwiw.

    Beyond that you can try the Yahoo Mail Help page or contacting yahoo support be your best bet as this is not a Razr only issue.

    These are things I read have helped.
    1. Clear cache in the app
    2. Remove/add account
    3. Go to settings, send & receive and unchecked automatic download.
    4. Add a new account -> manual setup using yahoo's published imap settings. (See here)
    If you find something that works, be sure to post back because that will help others. Good luck!
     
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  6. GotnFX

    GotnFX Active Member

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    I actually been logged in using the browser for awhile now.. Was getting alot of alerts and a purple flashing light whenever I received a new email when using the yahoo email app and I couldnt get rid of it no matter what I tried.. so I uninstalled it. I actually logged off and cleared cache, and logged back in again and viola...all good.:).
     
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  7. SallyC

    SallyC Senior Member

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    Michigan
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    Great! Thanks for posting back!
     
  8. GotnFX

    GotnFX Active Member

    Joined:
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    Not a problem! Always great to see everyone on here helping each other out!

    BTW..when do you sleep..it seems I see you pop up on different times of the day (and night) helping someone in need...lol.
    Glad the forum has folks like you and Sydman to lend a helping hand..:) Thanks again!
     
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  9. truebluebpb

    truebluebpb Member

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    I second that comment about SallyC. She is an excellent problem-solver.
     
    • Like Like x 1
  10. navigator

    navigator Member

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    Had a Razr MAXX go bad...Verizon provided a new one and I switched the cards. All is working well, except my Gmail pic. The pic is one I used two years ago and is resident on my phone. I want to change it but cannot for some reason.

    1. Went to Gmail settings on PC and changed to a new pic. Pic stayed the same on my phone.
    2. Went to phone...people...contacts to display.
    -Change to "Google" ....My email does not even show in the list?
    -Change to "all contacts" my new picture displays along with my email
    -Change to "Backup assistant plus" my new picture displays with my email.

    3. Bottom line is the old picture...is the one people see when I send out an email. Why? I do suspect this has something to do with Google+ which I do not use.

    thanks in advance.
     
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