Hey Y'all, I have searched the history...and am not finding an existing thread...so... Somehow I've become the tech guru with my circle of friends and family. I'm really not...just that I know where I can find a solution...by educating myself in this forum group. I have a friend who recently bought the Razr Maxx a cpl of months back. From what I understand...she bought the unit second hand. Her intention is to do more traveling and is needing to be mobile with tethering her phone to her laptop. Long story short...she says a lot of times when she is tethered...the phone will freeze up and will lock her out of internet. Right now her solution is to shut everything down...and restart, which gets her back online. The problem is...when this happens, she is usually right in the middle of doing something important. She has told me that she has brought the phone into a VZW store more than once and has had someone take a look at it. (They see no issue). She has also done a FDR twice....and it has not solved the problem. I don't know at the moment if this has always been an issue or if it just started happening. After digging on the internet...googling...it appears that there might be a software issue? She has also told me that her phone has been very DELAYED in opening apps...as well as functioning at all. SLOW AS MOLASSES. I am beginning to think that she might have a faulty cell phone. If this is a system issue (ie OS) is there a patch or is Motorola working on resolving the issue. Does anyone have a recommendation for buying a better cellphone that will perform better using the hotspot feature a lot? Thanks in advance!