Process Issues?

Discussion in 'Android Tech Support' started by braithewaite, Jan 5, 2010.

  1. braithewaite

    braithewaite New Member

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    I re-charged my phone this morning and am now having trouble getting it to launch properly. It ran out of battery power overnight and shut down on its own as a result.

    I am getting the following messages:
    Sorry!
    The process com.android.phone has stopped unexpectedly. Please try again.
    [Force close]

    Sorry!
    The process com.google.process.gapps has stopped unexpectedly. Please try again.
    [Force close]

    My phone is also having trouble finding the Verizon Wireless network.

    Any ideas, or should I call VW directly?

    Thanks!
     
  2. braithewaite

    braithewaite New Member

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    Follow-up:

    I ended up having to call VW directly because nothing I tried was helping me troubleshoot on my own.

    After walking through the battery remove-and-replace step with the CSR, I ended up having to wipe the darned thing clean and reset it completely.

    I believe this happened because the battery died overnight...I can't really chalk it up to anything else because the phone was working just fine before this, and I think it's the first time my battery has been completely depleted with this phone.
     
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