ploblems with Google videos

Discussion in 'Droid RAZR Support' started by xtor, Apr 27, 2012.

  1. xtor

    xtor Senior Member

    Joined:
    Dec 16, 2011
    Messages:
    1,352
    Likes Received:
    96
    Trophy Points:
    63
    Location:
    Northern Ca
    Ratings:
    +100
    Rented ghost protocol watched half one night, went to view the rest the next night and wouldn't play, called google got a refund, they said the movie would be off my account in 10 min, went to rent it again and it still shows up as rented but won't play, I've talked to the twice, cleared cash and it's still there, and i don't have a option to rent because it shows as rented, what to do?,profile pic is a tattoo
     
  2. Jungle King 76

    Joined:
    Oct 25, 2010
    Messages:
    927
    Likes Received:
    13
    Trophy Points:
    18
    Location:
    Back and forth between AZ and PA
    Ratings:
    +13
    If they gave you a refund, maybe it just takes time for it to sync with your account. Not sure if you exceeded the 24 hour time limit but if so, then google is just being nice. Honestly, I have no complaints with them because I rented a movie one time and downloaded it to watch on a flight. Then the next day my phone just was not performing right and without thinking I did a facory reset. Well, of course the movie was no longer there and when I tried to downlaod it again, it would not let me. Called google and they explained that a rented movie can only be downloaded one time. But they gave me a refund anyway and after a while I was able to rent and downlaod again.

    Sent from my DROID RAZR using Xparent Purple Tapatalk
     
  3. xtor

    xtor Senior Member

    Joined:
    Dec 16, 2011
    Messages:
    1,352
    Likes Received:
    96
    Trophy Points:
    63
    Location:
    Northern Ca
    Ratings:
    +100
    I was in the 24 hrs, but this all happened last week and the vid still shows as rented, maybe I'll call them again, I just want to see the rest of the movie
     
  4. Jungle King 76

    Joined:
    Oct 25, 2010
    Messages:
    927
    Likes Received:
    13
    Trophy Points:
    18
    Location:
    Back and forth between AZ and PA
    Ratings:
    +13
    Oh, if it was last week then you would think enough time has passed. I would def give them a call and see what they can do. Hope they can get it worked out.

    Sent from my DROID RAZR using Xparent Purple Tapatalk
     
Search tags for this page

google play. how to diwnload a rented movie and download sec