Phone Storage Full? but It's NOT.

Discussion in 'Droid Incredible Tech Support' started by jfitz88, Jun 29, 2010.

  1. sneaky_zekey

    sneaky_zekey Member

    Joined:
    Dec 12, 2009
    Messages:
    842
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    i had this issue, i could not install anything from the market or place anything on my sdcard. i would mount it to my ubuntu pc via usb and drag and drop but it errored out saying not enough space. ubuntu showed it had over 11 gb free, so i clicked on view option,show hiiden files and behold,there was a .trash folder,inside that folder was 14 gb of data and apps. deleted that folder and everything back to normal.
     
  2. KimJSCP

    KimJSCP New Member

    Joined:
    Jul 9, 2010
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Google Earth Really was the problem.

    sneaky_zekey - This thread is about the on board 8 gb showing as full when it isn't and I think your problem is different. I had no trouble installing apps, but I was getting "Phone storage full" messages, was not able to open texts, was getting a LOT of force closes and email was not downloading.

    I did check both the on board storage, as well as the my added MicroSD, and the on board had 6.9 gb free and the added MicroSD about 12 gb free. That included all hidden files.

    Since this appears to be a different (although similar) problem, I recommend starting a new thread so others will know what you did to find/resolve the problem, as it is unlikely they will get any help from either Verizon or HTC.
     
  3. JJPIV

    JJPIV New Member

    Joined:
    Jul 12, 2010
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Storage Problem

    I ran into a similar problem when I was trying to use doubletwist to sync my iTunes music to my phone storage. I was experimenting with various playlists and noticed that my music was being duplicated on the device. I mounted the device (HTC Incredible) as a drive and manually deleted the music files. Amazingly this did not result in an increase of the available drive space. Eventually, (way too long) I figured out that there are several hidden directories on the phone storage. One of them is called ".Trashes". In that directory there is another directory called "501". Looking there I saw all of the songs that I thought I deleted. It turns out they were just moved to .Trashes/501/. Again manually, I deleted all of the directories under the 501 directory and voila I had all my storage space back.

    So long story short, if you run into this again try emptying your .Trashes.

    --JJP
     
  4. 2010 ZR1

    2010 ZR1 Member

    Joined:
    May 22, 2010
    Messages:
    105
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Where did you find the .trashes folder exactly?
     
  5. JJPIV

    JJPIV New Member

    Joined:
    Jul 12, 2010
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    The .Trashes folder is at the root of both the phone storage and the sd card. It is a hidden directory so if you have the device drives mounted and are looking for it in explorer you will have to enable view hidden files. I use a Mac so I was able to view the drive through the Terminal and use the "ls -al" command to see the full directory list. (This is how I found it to start.)

    After some more exploration last night I found the "ES File Explorer" app that lets you see all of the files on the device. Once you install ES, configure it to see hidden files. Open the app, and navigate to settings -> file settings then check "Show Hidden Files." Once you do that you will need to go to / for device storage or /sdcard/ for the sd card storage. You should then be able to see the .Trashes directories on your device and the sd card respectively.

    --JJP
     
  6. 2010 ZR1

    2010 ZR1 Member

    Joined:
    May 22, 2010
    Messages:
    105
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Thank you for the explanation, I will try this later tonight.
     
  7. 2010 ZR1

    2010 ZR1 Member

    Joined:
    May 22, 2010
    Messages:
    105
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    I can not find these folders, maybe they removed them with the newer phones?
     
  8. sneaky_zekey

    sneaky_zekey Member

    Joined:
    Dec 12, 2009
    Messages:
    842
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    i understand this thread was about the internal memory but my issue was very related because i keep getting the error when trying to install i regular app from the market, said device memory was full. i did not find the folder in my device memory,just on my sdcard. i mounted my sd card via usb and on my ubuntu server i opened up my sdcard to view files then enable hiiden files and there it was.

    if you cant find the folder on either places,just try to formate your sdcard and see what happens, backup the content on pc first.
     
  9. atomicrm

    atomicrm New Member

    Joined:
    May 15, 2010
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    dunno if anyone already mentioned this as i didnt read whole thread. this happened to me before too. plug in your phone and show the hidden files(google how to do this for your os) and then delete everything in the ".trashes" folder on both internal and sd card.
     
  10. rickvick

    rickvick New Member

    Joined:
    Jul 22, 2010
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    can someone list the step by step process to locate this file (trash)
    cause im not.... seeing it, even after hitting the show hidden files dot.

    have/had the same issue.... i just went to Application Mag and started clearing out some cache that i didnt use.... BUTTTTTTTT

    still having part of the issue... i cant download any..... apps... or update any apps... they just sit at the Update status screen
     
  11. Rascal

    Rascal New Member

    Joined:
    Jul 26, 2010
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Same prob here on Incredible. Removing Google Earth removed the "Phone storage Full" note.
     
  12. rickvick

    rickvick New Member

    Joined:
    Jul 22, 2010
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    got mines to work fine without locating the trashs folder...

    i just went into settings, applications, manage apps.... then ones (dont have to delete any) that state "clear data" once u click on it.... i just press it to clear data (on a few of them.... didnt want to clear it on anything serious. stuff like Mail... Google Talk... etc. i just hit the clear data..
    now phone works fine again...
    able to download from the market again and the Low on Space crap is gone
     
Search tags for this page
droid incredible storage almost full fix
,

droid incredible storage full

,

droid incredible storage is full

,
htc incredible storage almost full
,

htc incredible storage full

,
my phone storage is full but its not
,
phone says storage is full but it not
,
phone storage full
,
phone storage is full
,
storage almost full htc incredible