Phone Storage Full? but It's NOT.

Discussion in 'Droid Incredible Tech Support' started by jfitz88, Jun 29, 2010.

  1. Rascal

    Rascal New Member

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    "Phone storage Full" Part II

    Again got "Full" icon, no abilities to D/L. Finally got a knowledgeable gal at HTC Desk to admit the native Mail app is loading the phone storage to corruption. No fix in sight. Her solution, which has worked:

    Plug in external power. A dead batt during restore makes a brick.
    Restore to original state: Menu- Settings- Privacy- Factory Data Reset. You lose all your data. Have at hand Wi-Fi security code, Pop3 PW, list of apps you want back, bookmarks, etc. Xfer pix and porn to SD card.
    Then,
    Go to Market and D/L K-9 Mail. Load your Pop3 to it and use it. Do NOT load mail data to Mail app. Hide that app.
    Proceed to load apps, bookmarks, and use Backup Assist to restore People data.

    G-F-L.
     
  2. yojay

    yojay New Member

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    My $.02. Same issue. I removed Google Earth as mentioned. The message went away. I also removed my email account from the native mail reader. I then removed the icon completely. Still using GMAIL.

    Tonight the message is back!! I started removing every free/demo app that I don't really need. Available memory seems to hover around 215 MB free but drops as low as 131 MB, according to Advanced Task Cleaner Pro (yes I am using it to see what is running, like a second opinion to Android's built-in app manager). Phone memory according to Android's SD Card and Phone Storage app = 594MB.

    My SD card has 960 MB free (FAT) and my phone has 4.2 GB free (FAT 32).

    Removing Google Earth did leave a 50MB .dat file on my SD Card in \\Android\data\com.google.earth\cache which I removed.

    Basically, I'm not sure this is solved. I think I still have a memory leak somewhere.
     
  3. Rascal

    Rascal New Member

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    Yojay,
    Thanks for your input.
    I have two weeks now using K-9 Mail, have flogged the phone fiercely with apps and file xfers and D/Ls, charging in car, and USB, pulling phone off laptop connection without 'proper' hardware removal procedure and no 'storage full' icon warnings.
    I am with HTC--the default Mail is the prob.
    Rascal.
     
  4. yojay

    yojay New Member

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    Possibly fixed for me at least

    FWIW, pulling from another thread out here, I downloaded SMS Backup and copied my SMS/MMS messages to my SD card and then started removing larger message threads (>100). I had >2000 messages on my phone. Since removing about 1000 the message has gone away...for now.

    Good stuff out here. Now if I could just keep it charged...
     
  5. Kylehcc

    Kylehcc New Member

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    I got this issue yesterday and then shortly after I couldn't install new apps...

    Oddly enough, I can download apps again after I cleared the Data for Google Talk.

    However, I still have the message stating my memory is almost full when it is not.
     
  6. yojay

    yojay New Member

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    Back to normal for 2 days straight...

    So hopefully my last word on this issue. My "phone storage is full" message finally disappeared and has stayed away ever since I uninstalled the native HTC Facebook app update (I doubt I will miss it).

    One other thing I noticed as I slowly cleared my phone of apps and messages over the past 2 days: It seems the more space I freed, the more space my contacts app started taking, finally capping around 89MB. Perhaps it's expansion was being fueled by something in the FB update.

    I never wiped my phone, so if the native mail app has corrupted my memory to the point that it eventually needs a reset, time will tell.

    (of course, as I write this, Pandora throws a JSON error...maybe because I had a song paused for a day and a half). :)
     
  7. heatherd

    heatherd New Member

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    Possible fix

    I had the same problem pop up last night on my Droid Incredible. I couldn’t get mail or texts, though I had more than 6G free. This morning, I read up on this and cleared data from some applications. The problem went away when I cleared the data from the Facebook app. (Note, I deleted Pandora just before that, as that was the app I was running when the problem started last night, but I think it was the Facebook app that did the trick. I reinstalled and restarted Pandora with no problem. If it comes up again and clearing Facebook doesn’t work, I’ll try uninstalling Pandora again though.)
     
  8. LadyJ

    LadyJ Member

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    I finally gave up and went to the Verizon store to see if they knew of something else to do besides reset. Poor dude had not even seen the notice before. I gave my okay and had him to do the reset. Yeah I know I could have done it. But I was there so I let them. I am starting over. If it does it again, the guy suggested coming back in for a replacement. Here's to not having to do that.
     
  9. yojay

    yojay New Member

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    Message returned...Rascal has the answer

    After all my good intentions to not wipe my phone by backing out my Facebook app updates, etc... the low storage message came back a few days ago. I backed everything up, did a factory reset and installed K-9 mail.

    If the native mail app is really corrupting memory, that would explain why people are having minor successes removing different apps and data. All is good now. Perhaps Froyo will solve this once and for all when it arrives.
     
  10. Rascal

    Rascal New Member

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    Yojay and LadyJ,
    Still not having any probs after restore and using K-9 Mail since 28 July.
    I hope the fix works for you, also.
    The big question is whether to use the native Mail app after we install 2.2?
     
  11. funkpod

    funkpod Member

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    have you guys considered the problem being facebook for htc sense, friend stream? sounds similar to a problem i was having, i'm not sure if i was having 2 problems, where i was getting the low storage notice AND facebook was super syncing my contacts, i'd have like 30 emails for the same person, etc. or it was one problem.
     
  12. yojay

    yojay New Member

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    Friend Stream guilty?

    Good point. I don't remember seeing multiple emails but these problems did kick off after I randomly clicked on Friend Stream one day just to check.it out. I didn't find it all that useful so I never launched it again, but maybe the damage was done.
     
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