OTA "update failed" after root

Discussion in 'Droid X Tech Support' started by NXLTrauma25, Jul 23, 2010.

  1. NXLTrauma25
    Offline

    NXLTrauma25 New Member

    Joined:
    May 31, 2010
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I got my X today and after the salesman told me it had the most recent OTA on it (im an idiot for not double checking) I took it home and rooted it...

    Well I just got the latest OTA update that was released the other day and when I go to install it it reboots and starts to install but then reboots again and says update failed.

    I have no idea what to do but can only assume its because I rooted before upgrading.

    Can anyone confirm this?

    I did a hard reset and of course root was still there and the OTA still failed so I am at a loss for what to do.
  2. bomber889
    Offline

    bomber889 Member

    Joined:
    Mar 18, 2010
    Messages:
    864
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    California
    Ratings:
    +0
    unroot it and try
  3. NXLTrauma25
    Offline

    NXLTrauma25 New Member

    Joined:
    May 31, 2010
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    thats the problem..I cannot find anywhere how to unroot if it is even possible on the X
  4. NXLTrauma25
    Offline

    NXLTrauma25 New Member

    Joined:
    May 31, 2010
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I just tried applying the update via the recovery menu update.zip and the error that came up was "signature verification failed"
  5. freeskier44
    Offline

    freeskier44 New Member

    Joined:
    Jun 20, 2010
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0

    what? you obviously aren't talking about the Droid X...
  6. ldefranco
    Offline

    ldefranco New Member

    Joined:
    Jun 23, 2010
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I am talking about the Droid X and unfortunately I have the same issue. Update will download, install starts, Phone resets to do install, Phone hangs after about 20% of update bar progress, then an X appears and the phone resets again and says software update failed. Would a factory data reset set the phone back to the original settings w/o Root? If that's the case, I suppose I could restore, then root, but what about when the OTA for 2.2 comes out, is everybody who rooted going to be SOL, or did I do something wrong (a definite possibility)?
  7. freeskier44
    Offline

    freeskier44 New Member

    Joined:
    Jun 20, 2010
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0

    Oh alright. The other person wasn't... there's no recovery menu for the Droid X... yet!. Did you rename, or uninstall any .apk's? If so rename them back and the update should then go through.
  8. ldefranco
    Offline

    ldefranco New Member

    Joined:
    Jun 23, 2010
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    freeskier44 you are my hero! How did you know that was exactly what I did?! Thanks for the save! So If I remove (rename) any verizon installed apps I would have to restore them every time I wanted to do an OTA update right? I guess I can wait until after 2.2 to remove any useless apps.
  9. NXLTrauma25
    Offline

    NXLTrauma25 New Member

    Joined:
    May 31, 2010
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Hold down the home button plus power until the M logo appears. When it does release power. When the exclamation point appears press search and home at the same time...Droid X recovery menu.

    It has a recovery menu just not a custom rom friendly one.

    I have yet to remove any of the bloatware and I am still getting this error.

    A factory reset does not remove root.
  10. NXLTrauma25
    Offline

    NXLTrauma25 New Member

    Joined:
    May 31, 2010
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I forgot I did remove the CityID apk when I rooted.

    I just put it back on so I'll post back if that fixed it.

    thanks alot I never would have thought of that
  11. mathletics
    Offline

    mathletics New Member

    Joined:
    Jul 17, 2010
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Restore APKs

    I restored all the renamed APKs and the OTA update applied successfully. I'm really curious which ones actually NEED to be there.
  12. hookbill
    Offline

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,544
    Likes Received:
    6
    Trophy Points:
    168
    Location:
    N.E. Ohio
    Ratings:
    +6
    Well, it appears that the OTA updates are going out for the X. That's good news for some people. But it didn't occur to anyone that you may have trouble getting an update rooted? Is there no back up that's made before you root?


    Well, I'm going to find out myself in a couple of weeks when 2.2 ota hits the airwaves for the Droid. I'm going to worry about it at that time. If worst comes to worst and I really want the update I can always flash SPRecovery and go back to 2.1.
  13. Mojo
    Offline

    Mojo Active Member

    Joined:
    Nov 25, 2009
    Messages:
    1,358
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    S.W Missouri
    Ratings:
    +0
  14. mathletics
    Offline

    mathletics New Member

    Joined:
    Jul 17, 2010
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    After OTA update, had to fix the permissions on SU in order for root explorer to get access. Pretty painless.
  15. Pr0metheus
    Offline

    Pr0metheus New Member

    Joined:
    Jul 18, 2010
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I cannot get this update to install to save my life :mad: I rooted my phone and renamed some of the apps...I renamed those apps to their original name (.apk), and the update did not work. Then, I reset the phone to factory and it did not work...Then, I formatted my sd card and pulled the battery, and the update still did not work...Any help would be greatly appreciated...
Search tags for this page
98.5.38 root software update failed motorola 2014
,
after root fail to update software
,
droid x ota update failed
,
how to recover android phone ota failed
,
otw update for captel phone says it failed how do i fix it
,

root access makes software update fail

,
rooted adroid software update failed
,

software update failed rooted droid x

,

system updated failed android phone

,
update firmware after rooting droid