My Accounts ~ Can't Delete

Discussion in 'Motorola Droid X' started by Mule65, Jul 27, 2010.

  1. Mule65
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    Mule65 Member

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    Under "My Accounts" I have a Corporate Sync account that I want to delete. When I long press it and select "Remove account" it doesn't remove it. When I open it, all I have is a greyed out Username, a Password field, and Remove account, Ok and Cancel buttons. The remove account button does nothing. Ok button says "Error adding account?" Is there some manual way to remove this account from Moto's bug riddled software? :icon_evil:
  2. nthanh61
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    nthanh61 New Member

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    I don't think you can remove the default account. You might have to add a new gmail account and then remove the old one. Or just reset the whole thing and start all over. But don't forget to back up all your favorite apps and contacts.
  3. Mule65
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    Mule65 Member

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    I'm not trying to delete the default account. It's a Corporate Sync account that apparently didn't complete setup. I think it's harmless but it would be nice to remove it just in case.
  4. itsme23
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    itsme23 New Member

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    I am having the same problem. Any help would be appreciated
  5. jfeezie
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    jfeezie New Member

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    I am also having this issue. I added the account and now when I try to access the settings to remove it will not let me remove the account. Only have the option to enter a password which seems to do nothing....
  6. car guy
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    car guy New Member

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    My wife had a similar issue, plus she wasn't able to get the .604 update. She ended up having to rest her phone and she was able to do everything again
  7. idroiduser
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    idroiduser New Member

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    I'm having this issue as well. I guess no one has found an answer to it yet other than setting your phone back to defaults?
  8. dnbrasco
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    dnbrasco New Member

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    I am having the same issue as well. It seems as if the only way to fix the problem is to reset the whole phone? My issue occurred when I tried adding another gmail account.
  9. idroiduser
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    idroiduser New Member

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    I still haven't been able to find a way to delete it.

    I don't want to reset so I'm going to wait *impatiently* for the Froyo / Android 2.2 update and hope that fixes things.

    As a side note, changing the password on your account and then trying to get to settings on the phone when it says your password is invalid, doesn't seem to help either.

    I've also tried various things:

    1) Getting to the account different ways
    2) changing things through Options > Email Settings
    3) Shutting down the email application

    Nothing worked....
  10. Mule65
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    Mule65 Member

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    Two week bump -- Anyone?

    Moto Blur sux.
  11. 4freese
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    4freese New Member

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    sorry guys, have to bump this. I need a fix for this as well. Don't want to start from scratch. Finally got my X where I want it but that account is right annoying.
  12. DoctorTom
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    DoctorTom New Member

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    Yup. Same problem for me as well.

    My original exchange account stopped syncing email, so, I tried to reset it by unchecking the email option and then re-checking it. I ended up somehow with 2 corporate exchange accounts. One was the original with the usual server info, etc. the second comes up with the grayed out username and asking for a password that I can't seem to get rid of. I've been messing around with it for a day.

    Searched bunches of other forms to no avail. this is the only one I've found where the problem seems to be clearly identified at least.
  13. ROO5TER
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    ROO5TER New Member

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    I managed to fix the issue on mine today. Same symptoms, greyed out username field.

    I went to the Contacts app and hit menu button | more | manage accounts. Then changed properties on my "fake" corporate account. Then scrolled to the bottom and hit "remove".

    Hope it works for you guys!
  14. Mule65
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    Mule65 Member

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    How did you change properties? Don't see that option.

    Edit: You didn't have the same problem. Please see first post.
  15. wreckerbabe
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    wreckerbabe New Member

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    Great information Rooster. Thanks worked for me!
    WB
  16. ylomnstr
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    ylomnstr New Member

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    anyone figure out how to fix this? i'm having the same issue and i'd rather not have to factory rest the phone. thanks.
  17. crazygolfnut
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    crazygolfnut New Member

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    I am having the same problem. Help please!!!!!
  18. ylomnstr
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    ylomnstr New Member

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    i ended up wiping the phone to resolve this.
  19. frank999
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    frank999 New Member

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    Same Problem - NO FIX

    I tried EVERY permutation probably 100 times from every angle.

    In the end, I gave up and did a factory reset. Restoring is pain, if only because of setting up my default ICON layouts and browser defaults. I wish apps would allow me to remember any setting!
  20. Mule65
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    Mule65 Member

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    I'm too entrenched to factory reset. Patiently waiting for an OTA fix. I have two accounts that won't remove.
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