I purchased my first smartphone in February, the Motorola Droid 3. I have been having problems with it a week after activating it. The virtual keyboard types randoms letters and when I backspace to delete, it adds more letters. When sitting by itself, the screen will change to another screen. Also when I go to stop using the camera or another feature, it will shut off randomly. The keyboard also does not remain lit up when I am typing which makes it difficult to type at night. Anyone of any suggestions on what can be done? I have made numerous calls to Verizon, reset the phone to its factory settings several times, removed the battery several times to no avail. I have been told I would have to trade it in for a refurbished like new replacement phone but do not agree at all. I would like a replacement brand new droid 3 phone and don't seem to be able to get this. :angry: I have been an Verizon customer since 2004 ~ Help!