I need HELP with A855 2c.7c Bootloader issue

Discussion in 'Android Tech Support' started by alee18, Oct 5, 2011.

  1. alee18
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    alee18 New Member

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    I did some research and there is so much information to process, It seems that a have an "easy fix" here, but I cant seem to get it to work. I bought this phone and it has been dropped from about 4 ft down, as a result it has a cracked camera lens. The phone it self is in excellent condition, it turns on and after the MOTO logo it takes me to the black screen where it says:

    Bootloader

    2c.7c

    Battery OK
    OK to Program
    Connect USB
    Data Cable


    What do I do now to get this phone to work?

    When I press the X while holding the ON power button, it takes me to SPRecovery. I dont know what to do there I tired to select wipe data/Factory reset it successfully completed that, then I rebooted the system, but it took me back to the Bootloader screen.


    This are all the options in SPRecovery:
    reboot system now
    wipe data/factory reset
    Wipe cache partition
    mount options
    backup/restore
    install

    Please help, thanks
     
  2. CJM
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    CJM Developer Relations Staff Member Rescue Squad Premium Member

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    You need to use rsd lite to flash an sbf. I don't have any links, atm. I would suggest searching for "Motocache1 root regardless". It will take you to a thread here in this forum that will explain how the process works.

    If you have any problems, let us know.

    Tapped from an Unbrickable DROID
     
  3. guidot
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    guidot Developer Relations Staff Member Premium Member

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  4. alee18
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    alee18 New Member

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  5. alee18
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    alee18 New Member

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    I hope I didnt screw up my phone comepletly

    I downloaded the RSD Lite 4.9 and This SBF VZW_A855_ESD56_QSC6085BP_C_01.3E.01P_SW_UPDATE_03.sbf

    When I followed the steps in the above guide, it FAILED the processing. I couldn't turn off the phone so I took out the battery. When the phone turned on it said:

    Bootloader
    2c.7c

    Code Corrupt

    Battery OK
    OK to Program
    Connect USB
    Data Cable

    Please help.
     
  6. guidot
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    guidot Developer Relations Staff Member Premium Member

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    Last edited: Oct 6, 2011
  7. rck76
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    rck76 DF Super Moderator Premium Member

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    The model# for the D1 is A855, do you have a D3?

    Sent from my Droid using DroidForums
     
  8. guidot
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    guidot Developer Relations Staff Member Premium Member

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    That is FRG83D, which will require one more update to be up to snuff.

    If you flash that, and it still returns to the Bootloader, thats when the trouble starts.
     
  9. CJM
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    CJM Developer Relations Staff Member Rescue Squad Premium Member

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    The D3 is new, they're working on a D1 :)
     
  10. rck76
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    rck76 DF Super Moderator Premium Member

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    /facepalm I just looked at the phone model in the user profile and not the actual posts. Sorry about that, I thought I was on to something, carry on

    Sent from my Droid using DroidForums
     
  11. alee18
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    alee18 New Member

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    Thanks for sharing, however when I downloaded the zip file, I took the SBF file out of the folder so I can locate it through RSD Lite program.

    I plugged my phone via usb to my computer it took me straight to the bootloader screen without pressing the D pad.

    I turned off the phone with power button, then turn it back on while holding the right or up on the dpad

    The phone is recognized on RSD, then I browse the SBF that you provided for me, hit start

    It does its thing until 99% it says Phone [0000]: Error switching to BP Pass through mode (0x70BE); phone disconnected.

    Then STATUS reads Failed flashing process.

    Result: FAILED

    Phone screen still reads SW Update In Progress... and cant be turned off unless I take out the battery. The interesting thing is when I put the battery back in the phone goes right into the black screen with bootloader message with out the MOTO logo showing first.

    Am I doing something wrong here?


     
  12. guidot
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    guidot Developer Relations Staff Member Premium Member

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    This is a common issue.

    I'll see if I can locate it for u.

    Sent from my A855, while on the move.
     
  13. alee18
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    alee18 New Member

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    Thanks boss.


    Anyone else knows by chance why my phone wont pass?
     
  14. guidot
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    guidot Developer Relations Staff Member Premium Member

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    Sorry got involved with something else. I'll be looking at a thread for you right now.

    Sent from my A855, while on the move.
     
  15. guidot
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    guidot Developer Relations Staff Member Premium Member

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