Great Asurion experience!

Discussion in 'Droid RAZR MAXX' started by rosariorose9, Mar 20, 2013.

  1. rosariorose9

    rosariorose9 Active Member

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    Just replaced my broken Maxx with one from Asurion, and they did VERY well by me. Filing the claim online was painless (they actually thank you for filing it!), and I received the replacement in two days. Don't know whether it is or not, but it looks to be brand new. I know that Asurion has gotten its share of criticism here in the past, and it was possibly deserved, but in my case I couldn't be happier.
     
  2. jamjr74

    jamjr74 Member

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    Nice!!!! I've never had an issue with them either.

    Sent from my Galaxy S3
     
  3. ford7379trucks

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    iv never had a problem ether. used them many times. always had phone next day. I did receive a replacement with a bad camera once. no problem. did some diagnostics that did not solve the problem so i got a new one next day.
     
  4. NWRULES

    NWRULES Member

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    I also have assurian, but my phone is not quite a year old yet (10.5 months) and the side button that turns the phone on and off is starting not to work. My question is, is this a warranty issue, through Verizon? Or is the warranty up and I just need to contact assurian?
     
  5. ford7379trucks

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    12 warranty. As long as you didnt drop it on the button it will be covered under warranty. Asurian is just if you damage the phone or loose it.
     
  6. NWRULES

    NWRULES Member

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    Yeah, no drops. It just won't open the screen or close it after repeated attempts. It will eventually, but really annoying. Hate having to set up a new phone though. Geez..... Sounds like a first world problem huh?! Lol!
     
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