Gmail Account

Discussion in 'Motorola Droid X' started by thcri, Jan 20, 2011.

  1. thcri
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    thcri New Member

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    When I got my Droid X I was forced to set up a Gmail Account. Which is fine it keeps a record of all my Market Purchases etc etc. My problem is I lost my password and can't log into the account from a computer. I can get and send email from my phone I just want to be able to log in from a desktop. Google won't give me my password even after trying to reset it and going through a two week process of proving who I am. Is there a way to get the password off of my phone? I can't find the place in the settings or anything where the password is stored?
  2. tj1772
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    tj1772 New Member

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    If you click "can't access account" it will either email, text or call your google voice number to reset.
  3. thcri
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    thcri New Member

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    Are you supposed to do that from your phone?? If so I will need better instructions as I don't see how to do that from your phone.

    If from a desktop, that is what I have done already and I got a message back stating I had to to go through this lengthy process. Every time I answer their questions it takes another two weeks for them to get back to me. This process has taken over a month now and just this morning I was told the case is closed and will not send out the password or reset it.
  4. tj1772
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    tj1772 New Member

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    Yes, from desktop or any computer. You may have other underlying issues if this doesn't work. Normally, they would just email a link for you to reset password. I've done this and never have any issues. Did you set up a secondary email when you set up your gmail.
  5. thcri
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    thcri New Member

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    I know that I have reset it before with no issues. I don't know why this time it is not allowing me to do it.
  6. jcroop510
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    jcroop510 New Member

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    Same problem thcri. But I actually remember my password. But www.gmail.com does not recognize me when I login. I can still send and receive gmails on my Droid X. But there just does not seem to be any way to access the account on my computers.

    I have tried everything possible including stumping verizon tech support reps.

    I hate the gmail app on my phone. You cannot copy photos, text.. So I just want to open the browser on my phone and use gmail from there. But not possible.
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