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Frustrated

Discussion in 'Android General Discussions' started by RayPaganJr, Nov 6, 2009.

  1. RayPaganJr
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    RayPaganJr New Member

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    I have never been so frustrated with a phone/device before like I am at this moment. I have plugged in my USB that came with the Droid. I was on the phone with a tech for over two hours. He had me download Media Link. Put my pictures there, it took forever. Attempted to sync, but then a message pops up saying Detection Failed.

    This phone for being so complicated came with no instructions, only the Getting Started guide.

    He had me go through a number of settings on the phone. Nothing yet. Tech said he would have a Tech III call me, but that was a while ago and no call. I'm getting close to going back tomorrow and getting my money back, but I want this to work. Don't know what to do.
  2. sethmo
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    sethmo New Member

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    I am not using my phone with exchange, but I imported my contacts from my old phone into Outlook, then exported as a CSV file and imported those to my Gmail. From there, I synced my Gmail contacts with the phone contacts and it worked fine.

    As for copying files, just use it as a mass storage device. Slide the top slider down and click on the 'USB Connected' then 'Mount' and it will show up in 'My Computer' as a removable device. Then for the phone to access the card again, you have to go back to 'USB Connected' and Turn off the mass storage device.

    You might have to download the Droid USB drivers from here:
    USB and PC Charging Drivers - Motorola USA
  3. kprowell
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    kprowell New Member

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  4. steveo52
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    steveo52 New Member

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    I have very mixed feelings about the Droid. I'm giving it the weekend. If I don't have better results than I'm getting it's going back to the Verizon store.
  5. RayPaganJr
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    RayPaganJr New Member

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    I downloaded the USB and PC Charging Drivers and nothing. Oh, yes. If I can't get this done, of course it's going back. I can't believe how difficult this is. Could it be my particular phone? It should be plug into USB and you're off.
  6. mth04
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    mth04 Premium Member Premium Member

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    Ray,

    What OS are you on? Also here's a direct quote from faq
    "Note: Your phone supports Microsoft® Windows® XP, Windows Vista®, and Apple® Macintosh®. Other operating systems may not be compatible.
    Drag down the status bar. Tap USB connected to select the connection. Tap Mount to connect your memory card to your computer. You can't use the files on your memory card while it is connected. On your Windows PC, find "Removable Device" (your memory card) in the "My Computer" window. "

    The reason i posted just that is i'm wondering if you "mounted" the USB card. Seems trivial but I just have to ask
  7. sparkyaclown
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    sparkyaclown New Member

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    I can verify it works fine under Windows 7 64 bit
  8. RayPaganJr
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    RayPaganJr New Member

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    I'm running Vista. Hey, I think I should bring the phone and my laptop to VZW and see if they can help. If it doesn't work out, then have a nice day. I think I have an alternative to the Droid.
  9. raydog153
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    raydog153 New Member

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    I run linux Ubuntu, and all I had to do was to connect the USB to PC, and tell the Droid to mount the USB storage. All works with no drivers needed.

    On Win Vista 64bit, I plugged it in, and it was charging just fine. Windows saw the phone's card but I couldn't access it, but the phone was charging. Downloaded only the MotoDrivers(MotoConnect) and installed, still didn't work, forgot to tell Droid to mount the USB storage....and bingo all works. SO I don't know if I really needed those drivers, but anyway, piece of cake!!!
  10. RayPaganJr
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    RayPaganJr New Member

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    After reading a lot of this, I'm wondering what the average Jane and Joe will think of having to mess with all this nonsense. I'm up to date on a lot of tech toys, so it's not like I'm a blank, but I'm going through this shit and nothing is working for me. I can't imagine regular people who just want to plug and play will go through, unless it's my phone or SD card.
  11. BzB
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    BzB New Member

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    once the usb cord is plugged into the phone and the computer remember to swipe down the notifications screen, select the usb connected notification, now select the option to mount usb storage. that should do it for most people. i'm on vista and this works for me. shows up as a drive then i just drag and drop whatever files/media i need to.

    if you're still not able to see the mounted drive most likely one of two things is happening: either your computer doesn't have the necessary drivers for usb disks or your computer has another disk mounted in the same letter as the one that is trying to mount. good luck getting it fixed.
  12. raydog153
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    raydog153 New Member

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    It's a piece of cake. When you plug you device in, does it start charging? Do you see a notification on the droid that it detects it is connected to the pc? Are you running 64 or 32 bit vista?

    This is easier than my WinMobile device I had.

    I removed the MotoDrivers from vista, and I can still connect without them (Or course this isn't a great test, who knows if some files got left behind from the uninstall). I say you have a bad card or Droid.

    Install the Astro app (file manager) can you see files on the card? You can try to format the card in the settings. Is your card inserted correctly? When you plug the device in, it should imediately tell you that USB storage is connected, if not then either you card/phone/cord is bad. Hope this helps.
  13. RayPaganJr
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    RayPaganJr New Member

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    Yeah, it's charging. I did all you wrote down. Still nothing. I've downloaded like five different crap for nothing. Gotta uninstall. I've had it for tonight...ef this.
  14. Dan Rowe
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    Dan Rowe New Member

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    after you download the motorola media link and plug in your phone you will need to the "blackberry" button - notifications - usb connected - then "mount." this solved my problem
  15. unkut
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    unkut New Member

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    I've NEVER seen SO MANY cry babies in one place!!! Everyones drooling and loosing sleep over the Droids release and now since things are frustrating and YOU can't figure things out its the Droids fault, hahaha.... and it going back.... LMFAO! How about everyone just give 3% of the Droids effort and you'll figure things out!!!!
  16. crownedzero
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    crownedzero New Member

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    I've had this up on three different operating systems. Make sure that once you plug your droid in via the usb you "mount" via the phone. Once you plug in hit the notification area and click on the USB Mass Storage option. Hell, if all else fails pick up an SD card reader.
  17. VonDroid
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    VonDroid New Member

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    Easy drive mounting

    So, this is how mounting the storage from my Droid phone worked for me.

    Verizon Droid 2.0
    Windows XP SP3
    This is a fresh Droid system. No software installed yet.

    1. Plugged in the USB
    2. Noticed in the Ongoing menu (drag down the top bar) the "USB Connected, select to copy files to/from your computer."
    3. Clicked on it.
    4. Clicked on Mount.
    5. In the file explorer My Computer, a Removable disk now showed the folders DCIM and LOST.DIR.

    DCIM/Camera showed pictures I have taken and I can view them so that seems successful to me.

    Now, I don't know where to put audio files yet, but that is the first step.


    A couple of caveats.

    1. The proper procedure in Windows after mounting a mobile USB storage device is to click on the "Safely Remove Hardware" in the start bar and click on "Safely remove Mass Storage Device F:". Then on the Droid click turn off USB storage. Otherwise you risk Windows corrupting your SD card which would mean you would have to reformat it.

    2. After you have "Safely removed the hardware", you may need to reboot in order to remount the drive. XP has a bad habit of not letting you remount any USB storage device after safely removing it. Just the nature of XP.
  18. crownedzero
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    crownedzero New Member

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    You can just throw stuff on the card or create your own folders; when it loads the sd card it will scan it's entirety.
  19. RayPaganJr
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    RayPaganJr New Member

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    Okay. Problem solved. All that crap that the Tech had me install is now being uninstalled. I was actually skipping a step, that's where the problem was. A good night sleep, cut the grass, took a step away from the Droid, and my head was clearer. :icon_ banana:
  20. New2u
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    New2u Super Moderator

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    Yes loading it up makes it almost like you have a usb thumb drive. you can add folders delete folders, do whatever
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