Froyo 2.2 check for update not available

Discussion in 'Droid X Tech Support' started by mcad00, Sep 24, 2010.

  1. mcad00

    mcad00 New Member

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    Can't seem to get the new 2.2 update. System update says "Check for update was not available at this time. Try again later." Any suggestions?
     
  2. laddie

    laddie New Member

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    I have the same problem and still looking for some help
     
  3. Jonny Kansas

    Jonny Kansas Administrator
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    The same thing happened to me at first. I thought it was because I was connected to my wick network, but had no internet connection on the phone, because turning wick off got it to work.

    Are either of you using wifi? Have you tried turning the phone off, waiting a minute, then turning it on again?

    Emitted from X.
     
  4. mcad00

    mcad00 New Member

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    Wifi is off. I've tried pulling the battery and clearing the browser cache. I started receiving this message about a week ago. I just assumed that it was in preparation to the update. I didn't even know that 2.2 was available until today. When I select System Update it immediately goes to the error message. It does not even act like it's trying to get an update. I havent tried turning on wifi and connecting first. I will try that when I get home today.
     
  5. laddie

    laddie New Member

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    Same here turned off, removed bat. No wifi
     
  6. Power

    Power Member

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    Might try turning ON WiFi and check again after a battery pull. I had my WiFi enabled and connected the night it was released and got it after checking for it.
     
  7. mcad00

    mcad00 New Member

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    yeah, I'm hoping that's it. Won't know until I get home. No wifi here at work. If that doesn't work, I wonder if we'll just have to wait until the update gets pushed to the phone. Does anyone know if this is already being done? Could any apps be conflicting with it. I had ATK installed but uninistalled. Any settings that I could look for?
     
  8. Jonny Kansas

    Jonny Kansas Administrator
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    I find it weird that you got the message a week ago. The update only became available on Wednesday.

    Forgive me, I'm on my dx right now, are you now or have you ever been rooted?

    I'm hoping you wont need to do a factory reset to get things working...might not hurt to call customer service before resorting to that if we can't figure something else out that gets you updated...

    Emitted from X.
     
  9. mcad00

    mcad00 New Member

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    No I'm not rooted. I've only had the phone for about a month maybe and this is my first android (old blackberry user), so I'm a newbie. I started checking the System Updates regularly ever since I got the phone because I was told that the update would be at any time. When I first got the phone it would give me the " your phone is up to date" message. And then about a week ago it started giving me the "check update not available" one. I got my hopes up thinking that the check update was unavailable because they were about to release it. So I've been checking 9 or 10 times a day since. Then I decided to google it today and found out it was released 2 days ago. So here I am.
     
  10. kaz

    kaz New Member

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    How to fix "check for update not available"

    Settings – data manager – data delivery – social applications - sync over wifi => off. If you are not on wifi, you have to disable this or the check for updates will never work.
     
    #10 kaz, Sep 24, 2010
    Last edited: Sep 24, 2010
  11. mcad00

    mcad00 New Member

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    Well Kaz, I just checked that setting and it was set to ON. However i tried connecting to my wifi and still got the same message. But when I set the sync over wifi to off, now instead of immediately getting the "check update not available" message, it just says "checking for available update. please stand by". It hasn't found an update yet. How long should it take? Its been checking for about 20 min.
     
  12. kaz

    kaz New Member

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    sync over wifi has to be off if you're trying to get the update OTA I don't know anything about doing it over wifi
     
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