Droid wont do system update

Discussion in 'Android Tech Support' started by jtinlai14, Feb 5, 2011.

  1. jtinlai14
    Offline

    jtinlai14 New Member

    Joined:
    Apr 10, 2010
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    0
    My droid will get the system update notification every week, but when i restart and install the progress bar gets halfway and then the warning sign pops up and it stops the download and doesn't go again. I take out the battery and check the phone and it says the system is currently up to date. Android version 2.2. But a week later the system update notification comes back up please help. Thank you
  2. hookbill
    Offline

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,545
    Likes Received:
    5
    Trophy Points:
    0
    Location:
    N.E. Ohio
    What type of Droid do you have, and are you rooted?
  3. jtinlai14
    Offline

    jtinlai14 New Member

    Joined:
    Apr 10, 2010
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    0
    Its the first droid, and how do i know if my phone is rooted or not?
    Thanks
  4. kptphalkon
    Offline

    kptphalkon New Member

    Joined:
    Dec 31, 2010
    Messages:
    1,380
    Likes Received:
    6
    Trophy Points:
    0
    Well did you root your phone, or didn't you?


    Sent from the Blue Falcon cockpit on my D2G
  5. mr_silent
    Offline

    mr_silent New Member

    Joined:
    Nov 26, 2010
    Messages:
    138
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Anchorage, Alaska
    Is there a super user app in the drawer? Y/N

    Sent from my Milestone 1 using Droid Forums app
  6. jtinlai14
    Offline

    jtinlai14 New Member

    Joined:
    Apr 10, 2010
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    0
    No i have not rooted my phone
  7. mr_silent
    Offline

    mr_silent New Member

    Joined:
    Nov 26, 2010
    Messages:
    138
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Anchorage, Alaska
    Try this: when the warning screen comes on press volume up and camera buttons at the same time. It should bring up the recovery screen. If it does, use the dpad to select "apply" update, if it doesn't work it should at least tell what errors are preventing the update specifically.

    Another thing you can try is check motorolas website to manually do the update. You'll need a pc to connect and you'll have to install the drivers, but it might help troubleshooting the problem.
    Sent from my Milestone 1 using Droid Forums app
  8. jtinlai14
    Offline

    jtinlai14 New Member

    Joined:
    Apr 10, 2010
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    0
    ok when i get to the recovery screen and apply update it says," E: failed to open/sdcard/update.zip (no such file or directory)
    E:signature verification failed
  9. KaosMaster
    Offline

    KaosMaster Member

    Joined:
    Jan 24, 2011
    Messages:
    156
    Likes Received:
    6
    Trophy Points:
    18
    Location:
    Garden Grove, CA.
    Here ya go!

    Ok, here is the update.zip so you can copy and do as instructed in previous posts.

    If it still will not install it properly, your gonna have to go thru the whole wipe menu.

    With Phone "OFF" hold the "X" key and press power to get into recovery options. Select each of these and press the "gold" center key on D-Pad:

    Wipe Baseband
    Wipe Cache
    Wipe Data/Factory Reset

    Once it is done, Turn phone off and go back into recovery. Then Select:

    Apply: update.zip

    Reboot phone, and once inside..."SKIP" all the activation screens.

    Go to Apps drawer = SETTINGS - PRIVACY - Factory reset.

    Once all that is done, start setting your phone back up! ;)

    Hope this Helps!!
  10. jtinlai14
    Offline

    jtinlai14 New Member

    Joined:
    Apr 10, 2010
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    0
    is that my last option i really dont want to do a factory reset
  11. KaosMaster
    Offline

    KaosMaster Member

    Joined:
    Jan 24, 2011
    Messages:
    156
    Likes Received:
    6
    Trophy Points:
    18
    Location:
    Garden Grove, CA.
    Well, if you cannot get the update.zip to install as instructed through the recovery menu, then yes the next step is wipe and update. And if still it won't update then your gonna have to flash and update. It sounds like it was rooted and modified to stop the OTA's from installing. But. Yea. Just try the download and load to your sdcard. Go into recovery mode. Hold "X" and press power. Then select with D-Pad, install: update.zip

    Sent from my Droid using DroidForums App
  12. praw0jazdy
    Offline

    praw0jazdy New Member

    Joined:
    Feb 18, 2011
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    0
    jtinlai14,
    Did yhis work for you? It appears I'm having the same issue and I'm going to try the suggestions when I get home.
    Last edited: Feb 18, 2011
  13. jtinlai14
    Offline

    jtinlai14 New Member

    Joined:
    Apr 10, 2010
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    0
    doing the factory reset did not work for me, but i will have to try the going into recovery mode and holding x when i get the system update again.
  14. praw0jazdy
    Offline

    praw0jazdy New Member

    Joined:
    Feb 18, 2011
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    0
    yeah, i did the facotry reset a couple of times. Tonight I'm going to do the previously mentioned wipe on her phone and see what happens.
  15. KaosMaster
    Offline

    KaosMaster Member

    Joined:
    Jan 24, 2011
    Messages:
    156
    Likes Received:
    6
    Trophy Points:
    18
    Location:
    Garden Grove, CA.
    Did you try?

    Hello!

    Did either of you download the update.zip i had posted on here, before you actually went to the trouble of Factory resetting? it doesn't appear that either of you did and just skipped straight to Factory Reset??
  16. praw0jazdy
    Offline

    praw0jazdy New Member

    Joined:
    Feb 18, 2011
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    0
    EDIT.Got into recovery. update.zip will not install. going to wipe data, wipe cache and wipe baseband. will report back shortly.
    Last edited: Feb 18, 2011
  17. praw0jazdy
    Offline

    praw0jazdy New Member

    Joined:
    Feb 18, 2011
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    0
    So I wiped the phone. Rebooted, went to recovery and applied the update. It got farther then it ever did before but still failed. Factory resetting from privacy and will wait until an update is pushed to see if the OTA works.

    By the way, when I hold X and power, I get the triangle with exclamation. Holding Up on the volume and pushing the camera button got me into recovery.
  18. KaosMaster
    Offline

    KaosMaster Member

    Joined:
    Jan 24, 2011
    Messages:
    156
    Likes Received:
    6
    Trophy Points:
    18
    Location:
    Garden Grove, CA.
    Ok, sounds like it is something to do with the bootloader or something. I believe at this point your gonna need to SBF the phone. I will be more then happy to help ya out with this. I have all the files and can send them to you through msn live messenger. Please send me a PM if ya can't find my Screenname in my profile and will send it to ya! Also we can just try the full Master OTA first to see if that fixes the issue, but the file is too large to post on here. Or you can download from the following location:

    http://ted.servepics.com/nap/droid/9046f5a3ec09.signed-voles-ota-45394.zip
  19. praw0jazdy
    Offline

    praw0jazdy New Member

    Joined:
    Feb 18, 2011
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    0
    Thanks KaosMaster, but I guess she has decided to put up with the update push until she is eligible for an upgrade. After factory resetting/wiping cache etc... the phone at least 3 times over the last 24 hours, she just wants to set up the phone and make it hers. The phone works and is very solid, it's just the updates that have become annoying.

    It seemed that in the year I had it, I was eligible for an upgrade twice since signing the new 2 year agreement on February 9th of 2010 when I get the device. I don't know if this is because Verizon wants to keep themselves fresh in my mind, or wants the Droid off my plan, but I find it odd that I was eligible for an upgrade twice within a year. I finally acted this past week when they notified me of the second upgrade eligibility.
  20. KaosMaster
    Offline

    KaosMaster Member

    Joined:
    Jan 24, 2011
    Messages:
    156
    Likes Received:
    6
    Trophy Points:
    18
    Location:
    Garden Grove, CA.
    Well, to be honest if you spent just like 1-1 1/2 hours reflashing and updating her droid would be better then ever! But it is her choice! :)

    IF you decide you want to...i can send you all the files you will need to redo the phone...just send me a message on messenger! :)
Search tags for this page
android system update does not reboot
,
android system update doesn't reboot
,

android system update wont install

,
android update doesn't install
,
droid wont update stops halfway
,
htc incredible system update doesn't reboot
,
my android doesnt have system update
,
my androud update gets halfway
,
my droid incredible 2 doesn't show system updates
,
my droid update says i need.to.wipe
,
phone will not do system update
,
system update wont reboot