Droid Turbo Audio Issue

Discussion in 'General Discussions' started by SplittingSkull1, Jul 5, 2018.

  1. SplittingSkull1

    SplittingSkull1 New Member

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    I Recently god a 2014 Droid Turbo. It was still in the box and everything. i let it update and its now running Android 6.0.1 and is experiencing A VERY quiet audio issue. The Phone is not damaged and was fine for a few days before it happened. I have Factory reset, Cleared The Caches, and even taken out the battery, But none of this helped. Its as if the "Ringer" and "Media" speakers are using the earspeaker.
     
  2. lloydstrans

    lloydstrans Banned

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    It is a known problem. I have about 4 Turbos. Still have a brand new one in the box, well it's out of the box, but I haven't switched the current one out with it. It only gets worse, until you cant hear anything. Motorola and Verizon play the blame game. The good news is that a blue tooth or external speakers do make it function as a phone. The audio apps are useless as well as a fix. I do hope you got some kind of warranty. Everything is fine until 6.0 then it happens. Mine have all degraded over time, the first step is probably 50% loss of volume, I can live with that until I have to sit in a dead quiet room to have a conversation or whip out the ear buds. I think I get about a year before the volume reaches 10-15% levels. Good luck.
     
  3. me just sayin

    me just sayin Diamond Member

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    as previously mentioned it is a known problem.

    some possible solutions to try, if you had not already
    • Hold the volume all the way down to low, and then raise it back up.
    • Go to Settings – Sound Settings – Audio Effects and turn of the equalizer for the phone speaker.
    • Turn off Audio effects and “Voice Privacy.”
    • Try using the Slider Widget application to gain better control over all available volumes. Some are automatically turned off by default.
    7 common problems with the Motorola Droid Turbo and how to fix them
     
  4. SplittingSkull1

    SplittingSkull1 New Member

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    None of the audio effect tricks worked, as the audio effects settings are missing from my device. Is there any case that has an external speaker built in to fix this sound issue, or a root mod to fix this?

    Please update me, I'm brand new to Android.
     
  5. me just sayin

    me just sayin Diamond Member

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    there are cases with built in speakers. not sure if there are any for your specific phone but it would be worth a search.
     
  6. SplittingSkull1

    SplittingSkull1 New Member

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    I did a decently deep search yesterday and found none for the Droid Turbo Specifically, so this makes me winder, if the OS is the issue, would rooting unlock the potential to fix this terrible issue?
     
  7. lloydstrans

    lloydstrans Banned

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    If you already removed the battery, just fiddle a little deeper and replace the speaker module. Last check had them on eBay for under 10 bucks. And there is a tutorial on YouTube. I was always curious if that was a fix, temporary no doubt. My belief is it is 6.0.1 is over driving the speaker module and degrading it over time.
     
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  8. SplittingSkull1

    SplittingSkull1 New Member

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    Well, I guess it resorts to this. I just worry that i will end up hurting something. I Don't Understand how an OS can degrade speakers, as you thought, Could you explain kindly?
     
  9. SplittingSkull1

    SplittingSkull1 New Member

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    ALSO, would downgrading be a considerable fix? or do you think that the Damage is Done?
     
  10. lloydstrans

    lloydstrans Banned

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    All mine have started off perfectly, my original lasted until the update, then shortly there after the volume kept decreasing over time. Waited for a patch to fix it, but no, the turbo doesn't have a problem. One I bought and it didn't have the update, it forced itself on there, within a month the volume decreased. last two had 6.0.1 installed from new. same crap. I even made an attempt to never set the volume to 100%, started off with 75% or so, same thing. IDK if the phone is pushing too much amperage for the module or what. Like I said I have one new one left then I will move past the Turbo.
     
  11. me just sayin

    me just sayin Diamond Member

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    I think this is one of those issues where there is no real answer. From what I read, it seems to be a permanent issue that can only be fixed by replacing the speaker but then...
     
  12. lloydstrans

    lloydstrans Banned

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    Another thing, not all Turbo's suffered from this fate to my knowledge. But than again Marshmallow did come at the end of the turbo's life cycle.