Droid screen goes blank when I slide it open

Discussion in 'Android Tech Support' started by y2kgtp, May 3, 2010.

  1. y2kgtp

    y2kgtp New Member

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    This just started happening a week or so ago. My screen will go blank when I slide the phone open. If you look carefully you can see the display, it's just not lit.

    Any ideas? I guess I can try a factory reset first.....
     
  2. AnneDroid

    AnneDroid Rescue Squad
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    So the backlight only works when the Droid is closed, and if you open the keyboard, the backlight ceases to work, or is it just very faint? Just trying to understand here...
     
  3. y2kgtp

    y2kgtp New Member

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    It's black\off for all purposes here....if you hold it under a light real close, you can barely see the screen.
     
  4. AnneDroid

    AnneDroid Rescue Squad
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    Do the keys light up when you pulll out the keyboard? Or is everything dark?
     
  5. y2kgtp

    y2kgtp New Member

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    No, those are out as well. Sometimes, if I ever so slowly open the phone, I can get it to stay on when the orientation switches.
     
  6. HeathCliff

    HeathCliff New Member

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    y2kgtp - did you figure it out?
     
  7. y2kgtp

    y2kgtp New Member

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    The Keyboard and the 4 touch buttons at the bottom of the phone DO light up when it is slid open, but the screen is blank.

    Sometimes, if you slide the phone open ever-so-sloooooowly, I have managed to keep the screen on.

    I believe it's a hardware problem of some sort. I did a factory reset of the phone, and still have the same issue.

    I will be going to Verizon corporate store in the near future to see what they think, worse case senerio, I have full insurance on the phone, but this seems like a defect top me and should be covered as under a year.
     
  8. HeathCliff

    HeathCliff New Member

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    I downloaded a free app called Screebl - it serves two functions. The first is that it functions to keep the screen lit when it's in any position but lying totally flat. And turns off the screen when lying flat, and you set how long it should stay on before turning off the light. But as a function of keeping the screen on when it's in your hand, is that it keeps the phone screen lit. it's the only way that this glitch in the Droid software enables the screen to stay lit when you use the phone.
     
  9. y2kgtp

    y2kgtp New Member

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    Tried it. Nada, same thing.
     
  10. AnneDroid

    AnneDroid Rescue Squad
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  11. y2kgtp

    y2kgtp New Member

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  12. AnneDroid

    AnneDroid Rescue Squad
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    Sounds like hardware then. I guess you're down to seeing what Verizon has to say.... :mad:
     
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