DROID Screen Blank buttons are still lit

Discussion in 'Android Tech Support' started by benhebert, Nov 10, 2009.

  1. benhebert
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    benhebert Member

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    The front of my droid just went dead. There is nothing coming up and it's currently attached to my laptop via micro usb. I was talking on the phone and the screen went out. The battery was at about 20% but there was no way that it should have gone out. I don't know why this has even happened or what to do.

    Has anyone else had this problem or heard about it at all?
     
  2. loosetooth
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    loosetooth New Member

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    I wish I had an answer for you - my Droid just did the same thing.
     
  3. subaruwrx88011
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    subaruwrx88011 New Member

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    mine did too!!!!

    Ok lets try and solve this.

    Are you using PandaHome?

    Also will your phone work with the SD card out of it. Mine will.

    Leon
     
  4. srbordenstein
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    srbordenstein New Member

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    Just happened to me... ever figure out the cause and/or fix?
     
  5. Martin030908
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    Martin030908 DF Super Moderator

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    Have you guys tried a power cycle and battery pull? (I hate recommending a battery pull, because this isn't a BB, but sometimes it helps).
     
  6. srbordenstein
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    srbordenstein New Member

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    Yeah, I tried the battery pull and it made it worse. Now I can't even see the bottom menu lights and the screen is blank with a soft backlight. thanks - any more ideas?
     
  7. Martin030908
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    Martin030908 DF Super Moderator

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    Will the phone power on at all? or are you just seeing the 'glow' and nothing else?
     
  8. srbordenstein
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    srbordenstein New Member

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    just the glow... nothing else
     
  9. Martin030908
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    Martin030908 DF Super Moderator

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    http://www.droidforums.net/forum/droid-faq/2071-how-hard-reset-your-motorola-droid.html
    You can always try a hard reset. You will lose all data on your phone but if it's not working anyway your data is useless if you can't get to it :)
    Not the ideal option but may be all that's left. If you can't get the phone to turn on at all I would consider this option

    Log onto your G-mail account and make sure you contacts are saved before you do this. Just to be safe :)
     
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