Droid Incredible Exchange 2003 issues?

Discussion in 'Droid Incredible Tech Support' started by hooder, May 13, 2010.

  1. hooder

    hooder New Member

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    NEWBIE here: About 10 of us at my company decided to go with the Droid Incredible. 7 of us are working fine email synch wise but there are 3 who cannot synch. They are getting a SOCKET TIMEOUT ERROR. We have tried everything from soft to hard reset even a new phone. Same issue arises. I put my account on one of those phones and it works fine. The 3 people who are having this issue have large mailboxes so I figured that was the issue but was just wondering if anyone else has come across this. We are hoping not to have to purchase Touchdown to make this work. Thanks.
     
  2. Bowtie

    Bowtie Member

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    Sounds like either the mailbox size is to large, or there are permission issues with in AD on those accounts. Have one of them archive everything, then delete all most all the emails and try the sync again.
     
  3. mwhartman

    mwhartman Super Moderator/RS Premium Member

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    My sense is active directory. Have a conversation with the IT staff to see if the profile/security of the three are different than the others.

    Mike
     
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