Could use some help with a new Maxx and SMS

Discussion in 'New Member Introductions & Site Assistance' started by DLM3, Sep 29, 2013.

  1. DLM3

    DLM3 New Member

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    Thank you to everyone posting on this site. I just purchased a new MAXX and am having problems with the text function (not working). I have read many posts here and on other sites, but have not seen a solution other than calling a Verizon tech. Does anyone else know of a way to fix the problem without calling Verizon service?
     
  2. SFGate

    SFGate Guest

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    Welcome to the site. You might want to post your question in one of the help forums for responses. DancingNexus
     
  3. GoCliffGo05

    GoCliffGo05 Super Moderator
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    Is it the stock messaging app or a third party app? Does everything else work? If the phone is brand new you may want to consider replacing it. Otherwise a factory reset would be my last resort.

    Sent from my Droid Razr HD using Tapatalk 4
     
  4. smalltowngirl13

    smalltowngirl13 Administrator
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    Hello and welcome to the forum!

    Have you been able to resolve your issue?
     
  5. DLM3

    DLM3 New Member

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    SMS Issue and Now Incoming Calls are seen as a problem, too

    It is the stock app that came with the phone. I already had to replace the first Maxx for a flickering screen. When replacing, Verizon moved the SIM card from the old to the new. I don't know if they needed to set something up for SMS. Today I also learned that my incoming calls are going straight to voice mail, although every setting I check doesn't indicate I've set anything up for that. I may have to just go back to Verizon for help. Thanks so much for Replying!
     
  6. DLM3

    DLM3 New Member

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    No. And now I have noticed I am not receiving incoming calls, or voice mails. I sense a replacement (second one) may be in the cards. Thanks for asking.
     
  7. DLM3

    DLM3 New Member

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    Thanks, I will do so next time.

    Appreciate the suggestion very much.