Can only get on web browser and browse when on wifi

[Nick80080]

Why wont my razr allow me to we browse when not on wifi?

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[Nick80080]

PLEASE HELP

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[Kimo91]

Are you using any kinds of smart actions and/or did you mistakenly turn your data off on your phone?

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[Nick80080]

I just got the phone.
So i dont think so.
I get home and it just doesnt work. What do you mean by smart actions?

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[Kimo91]

Smart actions is a useful tool that helps with battery management, but I personally don't use it myself. But let me do some research on my phone real quick so I can try and help out a bit more

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[Nick80080]

Ok. Thanks thoe.
Your really helping me out

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[Kimo91]

Go into settings, data management and see if enable data over mobile is unchecked, if so recheck it to reenable your data connections

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[Nick80080]

Ok. I did that but i typed in yahoo.com and it doesnt let me do it still.

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[Kimo91]

OK if that's still not working then you may have have to go extreme with a factory data reset or may need a new SIM card unless data is just down in your area. Try calling customer and talk to a tech if nothing else.

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[Nick80080]

Alright thanks for the help.
Ill take it up to verizon later

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[Kimo91]

2 more non extreme ideas, 1: try toggle/untoggle airplane mode to try to get data connection restarted or 2: download "restart connections" app from the app market and use that to get data back. BTW, can you make outgoing calls on your phone?

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[Nick80080]

Ill try those. And yes i can make out going calls

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[Nick80080]

Ok.
And yes i can make calls

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[Kimo91]

That's just weird with the problems you're encountering...when did you get your phone and when did this problem first start? And is there a Verizon store near where you live at? It could be as simple as your SIM card went bad and they can replace it for free

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[keithjx]

You may be affected by this:
http://m.engadget.com/default/artic...s-montana-outage/&category=classic&postPage=1
KJ

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