Black screen of death won't reset

Discussion in 'Motorola Droid Bionic' started by gregplv, Nov 28, 2011.

  1. gregplv

    gregplv New Member

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    I was playing words with friends last night and the screen appeared to have been shut off (like sleep mode). I cannot get it to tuen back on. I have pulled thebattery multiple times.

    Any ideas???
     
  2. Droid Firefighter

    Droid Firefighter Senior Member

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    Was the battery charged? Can you plug it in and turn it on? If not, I would return it for a warranty replacement. Store for same day trade, over the phone for overnight shipping if its available this time of year.

    This post is Incredible 2!
     
  3. MyEntityRemains

    MyEntityRemains Member

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    Mine did that once too. It was a dead battery. Completely dead. It went from 60% battery to dead in a matter of minutes. I charged it for a few minutes, and it came back on. Hasn't happened since.
     
  4. don_droid

    don_droid Member

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    Just pulling the battery and putting back in than restart you phone might be all you need. Sometimes that will fix the issue.
     
  5. gregplv

    gregplv New Member

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    droid died

    Well, I took it to Verizon, they tried another battery, even though I charged mine all night, they did a hard factory reset, still dead......

    The phone appears to be active, the menu, home, back and search keys light up but no go on the display.


    Verizon is sending a warranty replacement. 16 days with the phone.... had it quit 2 days earlier, I would already have a new one......
     
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