Black screen after call

Discussion in 'Android Tech Support' started by kevind, Nov 14, 2009.

  1. kevind
    Offline

    kevind Member

    Joined:
    Nov 5, 2009
    Messages:
    39
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Hi all,

    I was on the phone and after the other person hung up, my droid was stuck on a black screen. The 4 buttons on the bottom would light up at times but still a black screen. I had to do a battery pull (read i wasn't supposed to on this phone?) and I still had a black screen. So I had to do another battery pull and it finally came back. Anyone else having this problem?
  2. kevind
    Offline

    kevind Member

    Joined:
    Nov 5, 2009
    Messages:
    39
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Anyone? :(
  3. dezymond
    Offline

    dezymond Tech Support Mod Staff Member Premium Member

    Joined:
    Nov 11, 2009
    Messages:
    11,008
    Likes Received:
    715
    Trophy Points:
    258
    Location:
    Bay Area, California
    Ratings:
    +722
    Current Phone Model:
    Samsung Galaxy s4
    never heard of such a problem. I haven't had anything like that happen to me yet. Even more interesting, you had to do 2 battery pulls...
  4. elbono75
    Offline

    elbono75 Member

    Joined:
    Oct 31, 2009
    Messages:
    55
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    5 miles from Hell
    Ratings:
    +0
    I had it happen once... cuz the sensor didnt notice I wasn't on the call anymore I pushed the top button and it came on...
  5. jaymeangreen
    Offline

    jaymeangreen Member

    Joined:
    Nov 12, 2009
    Messages:
    57
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    i noticed mine was doing it when im on speaker phone .
  6. falconsfins734
    Offline

    falconsfins734 Member

    Joined:
    Nov 14, 2009
    Messages:
    30
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Los Angeles, CA
    Ratings:
    +0
    I've had the screen go blank on me after a call also. I tried pushing the power button nothing happened, the screen stayed black. I eventually had to do a battery pull after waiting several minutes for the screen to come back on. Its only happened once and I'm hoping it won't happen again
  7. phatkat66
    Offline

    phatkat66 Member

    Joined:
    Nov 15, 2009
    Messages:
    521
    Likes Received:
    2
    Trophy Points:
    18
    Ratings:
    +2
    hmmm

    By any chance do u still have a piece of plastic on the screen or maybe its dirty? I kept the plastic it came wit on it for a while until it peeled off on its own but i noticed when i made calls the plastic interfered wit the censor and after removing it didmt have that issue anymore
  8. swaldrop
    Offline

    swaldrop Member

    Joined:
    Nov 7, 2009
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    It has happened to me quite a few times, but hitting the power button usually wakes the screen back up.

    Not that I should have to do this, but that has been my experience thus far.
  9. jlevy57
    Offline

    jlevy57 New Member

    Joined:
    Nov 18, 2009
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    My screen goes black after a call goes through, as though I'm putting it up to my ear, when the phone is outside in bright daylight. I can't put in a password or even end the call. Only way to bring the screen back is to slide open the keyboard. As an experiment, I've shined a bright flashlight on the light sensor in the top left corner of several Droids. The screens went black on all of them but I not if they go blank outside like mine. I'm not sure what to do about this. Anybody else had this problem?
  10. jamsesh
    Offline

    jamsesh Member

    Joined:
    Nov 18, 2009
    Messages:
    51
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Hey we're working on this problem here too.

    I wrote down everything I've figured out so far. Jump over and let's figure this out.
  11. Mit
    Offline

    Mit New Member

    Joined:
    Nov 18, 2009
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Yes- I had the same problem. Sliding open the keyboard worked for me and brought the phone out of the sleep mode. Hope that works for you.
  12. jamsesh
    Offline

    jamsesh Member

    Joined:
    Nov 18, 2009
    Messages:
    51
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Hey I was just talking to some people on a motorola forum. One of the guys figured out a good way to diagnose it. Download a free app called "Sensor Test," which gives you info about the accelerometer, light sensor, proximity sensor etc.

    From the other forum: "In the App under "Proximity" It should show "2.14...." when nothing is being detected at the proximity sensor and "3.0' when there is. If you put your finger over the upper left corner of the Droid you should see it changing between those 2 readings as you move your finger over and away from the sensor. On mine that would work properly in a dark or dim room. I then tried the same thing with a bright light (or in the sunshine) and the sensor would get stuck on "3.0" which means it's constantly detecting something there.. even though there isn't. Which would explain why the screen dims out and never comes back. I'm not sure if everyone is having the issue only in light.. but that's the way it was for me, amongst a few other people in this thread. Hope I helped!"

    I'm going to try this tomorrow to see if mine gets stuck at 3.0. Try it and see what happens!

    Cheers
  13. jamsesh
    Offline

    jamsesh Member

    Joined:
    Nov 18, 2009
    Messages:
    51
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    I fixed my problem! Read it in the other thread, I hope it helps!
  14. malexander1050
    Offline

    malexander1050 New Member

    Joined:
    Nov 30, 2009
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Blank Screen

    I've had the same problems with the screen going blank/black whenever a phone call is complete. This has happened a few times since I've own the droid. Which has only been a few days. I've tried everything to have it come back on. The only thing I can do is pull the battery and have it reboot. has anyone figured out how to remedy this issue.
  15. DroidGurl
    Offline

    DroidGurl Member

    Joined:
    Nov 26, 2009
    Messages:
    103
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    This has happened to me too. Tried the on button, sliding out the keyboard, nothing... The BACK/MENU/HOME/SEARCH buttons illuminated and the LED was blinking because I had a text, but the screen would NOT come back without pulling the battery.

    I set the screen to NEVER go off and I haven't had the problem since, but I also haven't used the phone a lot. I don't think it should have to be that way, now I worry about forgetting to turn it off and wearing down the battery so hopefully another solution comes up.
Search tags for this page
android black screen in call
,
android razr m balck screen and cant call out
,
android screen goes black after answering call
,
droid android get black screen when calling
,

droid black screen

,
motorola droid screen goes black after call
,
motorola droid screen went black
,
my droid has a black screen
,
my droid screen is black
,
my droid x2 is stuck on a black screen