Best online Retailer for Maxx HD

Discussion in 'Droid RAZR MAXX HD' started by StiffOneEye, Oct 19, 2012.

  1. StiffOneEye
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    StiffOneEye Member

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    I'm in the market for upgrading my DX to a Maxx HD. I'm on a family plan and although my line is not eligible for upgrade, another line in my family share plan is, which I was going to swap for mine. I did this with my wifes phone a year ago on LetsTalk.com no problem. I tried to order a Maxx HD on Amazon and this was their response:

    "You won't be able to switch your phone between different lines for the first 181 days of service if you choose to order through AmazonWireless. While your service provider may offer this option when ordering directly through their stores, this service isn't available on our website.
    If you move your device to an alternate line within the first 181 days, you'll be subject to additional charges by AmazonWireless of up to $250 per phone, plus applicable taxes."

    Is this the norm for all non-Verizon retailers or just for Amazon? What is a good retailer to use in terms of price and service? I live in Taxachusetts so I'm trying to beat the sales tax.
  2. StiffOneEye
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    StiffOneEye Member

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    Wow. Lots of great advice here. I ended up getting the Maxx HD at Wirefly. Thanks.

    Sent from my DROIDX using Tapatalk 2
  3. TisMyDroid
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    TisMyDroid New Member

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    Hope this is not too late but I believe wirefly has the same policy as Amazon. Costco and best buy do not though.
  4. TisMyDroid
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    TisMyDroid New Member

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    Not very many people on forum at 3am to give advice and especially many that are familiar with your specific needs
  5. StiffOneEye
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    StiffOneEye Member

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    I was able to order through Wirefly so they do not have the same policy and I posted originally yesterday afternoon, not at 3 am. Its all good.

    Sent from my DROIDX using Tapatalk 2
  6. TisMyDroid
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    TisMyDroid New Member

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    My apologies, you are very right! Sorry about that...if I saw it then, I would've surely jumped in. And thanks for your understanding, especially after my post. Double check with wirefly. If that is the case, then that adds one more place for me to shop.
  7. TisMyDroid
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    TisMyDroid New Member

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    And one little tidbit I can offer you...make sure you activate the phone on the tiered line first. Once it's activated on that line and renews that contract, you can put the phone on the unlimited line without losing your unlimited (unless Verizon changed that possibility recently). If you activate it on the unlimited line first, because it is a new, never activated esn, it automatically changes the contract to tiered data.
  8. StiffOneEye
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    StiffOneEye Member

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    I'm totally lost now. All I did was an eligibility switch. Could you please expand some more?

    Sent from my DROIDX using Tapatalk 2
  9. TisMyDroid
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    TisMyDroid New Member

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    I'm not sure what an eligibility switch is but if you have unlimited data and don't want to lose it, you have to purchase the phone at full retail, buy used, add a phone you already have, etc. If you buy a phone at a subsidized price then Verizon forces you to get a tiered plan.

    The only way around this is to buy the subsidized phone on a tiered data lines upgrade, activate it on that line. Once it's activated on the tiered line, then you can move it to the unlimited data line without losing unlimited on that line.

    If you are already on a tiered data line or the family share data, then you are fine. You only have to worry about the above if you have unlimited data and want to keep it.
  10. IwantYourBrains
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    IwantYourBrains New Member

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    First post, btw. I've been lurking for awhile now as I've owned a Droid X and Bionic. I was due for an upgrade and purchased my Maxx HD for $199 at Best Buy today. Apparently, they will match Amazon's prices now. Might be useful information for someone else.
  11. StiffOneEye
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    StiffOneEye Member

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    Good tip! But no tax at wirefly. In Ma, you pay sales tax on full retail price not the price you actually pay

    Sent from my DROIDX using Tapatalk 2
  12. roach
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    roach Member

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    not sure what you mean so I will start here,I have a family plan also and ordered from newegg 199.00 no tax and also have a unlimited plan,I do not want to lose my unlimited data plan like you mentioned,can you break it down a little more for me please,I always purchased my phones threw verizion so I didn't have to worry about that.
    I'm still waiting for it too arrive.
    THANKS
  13. HeavyC
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    HeavyC New Member

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    It is my understanding that using an upgrade on any line and then moving to the upgraded phone to a line with unlimited from any of these third party stores (NewEgg, Wirefly, Let's Talk), will result in an extra charge of $250+ dollars, just as the op noted from Amazon.

    I actually tried to do an eligibility switch with Wirefly yesterday and they would not let me keep my unlimited plan, so I had to cancel the order.

    My next step is to upgrade the tiered line through Verizon for $300 and swap the sims out after it arrives, or just pay full retail for the phone.
  14. HeavyC
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    HeavyC New Member

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    Are you upgrading a different line than your unlimited line? And you are planning to move that phone to your unlimited line? I'd be really careful if so. Newegg, just like Wirefly, has a policy where if you move an upgraded phone to another line within 180 days of purchase, they will automatically charge you $250+ dollars. See my above post.
  15. TisMyDroid
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    TisMyDroid New Member

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    Roach, if you want to keep your unlimited, then make sure you activate the phone on the line with tiered data first. Once it's activated on the tiered line, it will update that contract. Then you can move it to your unlimited line.

    And as heavyc said, make sure newegg doesn't have a fee if you switch the phone to another line before 6 months. Amazon does charge you $250 if you move the phone to another line before 6 months. Wirefly used to and may still. Costco does not. I am not sure about Newegg.
  16. zbaba4
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    zbaba4 New Member

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    Newegg, Amazon, Radio Shack, Walmart, probably others are all WIREFLY. They use Wirefly's parent company Simplexity. Read it in the fine print. The policies are all the same. I too am looking for a loophole to switch lines. Just looks like a high risk, and if they say you violated the terms they can directly ding your credit card. Al you can do is argue with a voice on the phone.
  17. ejcrossl
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    ejcrossl New Member

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    Newegg is advertising insurance for about $0.50 cheaper at $6.99 vs. wirefly at $7.49
  18. HeavyC
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    HeavyC New Member

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    Just an update. I went ahead and used the tiered line upgrade on my account through Verizon and will do like TisMyDroid says and activate the phone and switch sims out to get the phone on my unlimited line. I actually confirmed this with the rep I talked to that this would work fine as long as it's upgraded through Verizon and not a third party retailer.

    As zbaba4 said, EVERY third party retailer (except Costco) has the policy where they will auto bill you for $250+ dollars if you move the phone to a different number within 6 months of activation.

    I to wanted to find a cheap route to upgrade but I ended up paying the extra $100 dollars and did the $299 upgrade through Verizon. It's much much better to be safe than sorry.
  19. StiffOneEye
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    StiffOneEye Member

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    Here is the fine print from Wirefly. I skimmed it but must admit, I didn't read it entirely. If you would like to take a gander by all means have at it and get back to me before I activate it when it arrives:

    Terms and Conditions Binding This Transaction

    My Verizon Wireless
    Customer Agreement
    (Para una copia de este documento en español, visite nuestro website: vzw.com/espanol)
    Thanks for choosing Verizon Wireless. In this Customer Agreement, you'll find important information about your Service, including our ability to make changes to your Service or this agreement's terms, our liability if things don't work as planned and how any disputes between us must be resolved in arbitration or small claims court. If you're signing up for Service for a minimum contract term, you'll also find information about that contract term and what happens if you cancel a line of Service early or don't pay on time, including the possibility of an Early Termination Fee you may owe Verizon Wireless.

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    OR IN SMALL CLAIMS COURT. THERE'S NO JUDGE OR JURY IN ARBITRATION, AND THE PROCEDURES MAY BE DIFFERENT, BUT AN ARBITRATOR CAN AWARD YOU THE SAME DAMAGES AND RELIEF, AND MUST HONOR THE SAME TERMS IN THIS AGREEMENT, AS A COURT WOULD. IF THE LAW ALLOWS FOR AN AWARD OF ATTORNEYS' FEES, AN ARBITRATOR CAN AWARD THEM TOO. WE ALSO BOTH AGREE THAT:
    (1) THE FEDERAL ARBITRATION ACT APPLIES TO THIS AGREEMENT. EXCEPT FOR SMALL CLAIMS COURT CASES THAT QUALIFY, ANY DISPUTE THAT IN ANY WAY RELATES TO OR ARISES OUT OF THIS AGREEMENT OR FROM ANY EQUIPMENT, PRODUCTS AND SERVICES YOU RECEIVE FROM US (OR FROM ANY ADVERTISING FOR ANY SUCH PRODUCTS OR SERVICES) WILL BE RESOLVED BY ONE OR MORE NEUTRAL ARBITRATORS BEFORE THE AMERICAN ARBITRATION ASSOCIATION ("AAA") OR BETTER BUSINESS BUREAU ("BBB"). YOU CAN ALSO BRING ANY ISSUES YOU MAY HAVE TO THE ATTENTION OF FEDERAL, STATE, OR LOCAL GOVERNMENT AGENCIES, AND IF THE LAW ALLOWS, THEY CAN SEEK RELIEF AGAINST US FOR YOU.
    (2) UNLESS YOU AND VERIZON WIRELESS AGREE OTHERWISE, THE ARBITRATION WILL TAKE PLACE IN THE COUNTY OF YOUR BILLING ADDRESS. FOR CLAIMS OVER $10,000, THE AAA'S WIRELESS INDUSTRY ARBITRATION ("WIA") RULES WILL APPLY . IN SUCH CASES , THE LOSER CAN ASK FOR A PANEL OF THREE NEW ARBITRATORS TO REVIEW THE AWARD . FOR CLAIMS OF $10,000 OR LESS, THE PARTY BRINGING THE CLAIM CAN CHOOSE EITHER THE AAA'S WIA RULES OR THE BBB'S RULES FOR BINDING ARBITRATION OR, ALTERNATIVELY, CAN BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT. YOU CAN GET PROCEDURES, RULES AND FEE INFORMATION FROM THE AAA (WWW .ADR.ORG), THE BBB (WWW .BBB.ORG) OR FROM US. FOR CLAIMS OF $10,000 OR LESS, YOU CAN CHOOSE WHETHER YOU'D LIKE THE ARBITRATION CARRIED OUT BASED ONLY ON DOCUMENTS SUBMITTED TO THE ARBITRATOR, OR BY A HEARING IN PERSON OR BY PHONE.
    (3) THIS AGREEMENT DOESN'T ALLOW CLASS OR COLLECTIVE ARBITRATIONS EVEN IF THE AAA OR BBB PROCEDURES OR RULES WOULD. NOTWITHSTANDING ANY OTHER PROVISION OF THIS AGREEMENT, THE ARBITRATOR MAY AWARD MONEY OR INJUNCTIVE RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY'S INDIVIDUAL CLAIM. NO CLASS OR REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL THEORIES OF LIABILITY OR PRAYERS FOR RELIEF MAY BE MAINTAINED IN ANY ARBITRATION HELD UNDER THIS AGREEMENT.
    (4) IF EITHER OF US INTENDS TO SEEK ARBITRATION UNDER THIS AGREEMENT, THE PARTY SEEKING ARBITRATION MUST FIRST NOTIFY THE OTHER PARTY OF THE DISPUTE IN WRITING AT LEAST 30 DAYS IN ADVANCE OF INITIATING THE ARBITRATION. NOTICE TO VERIZON WIRELESS SHOULD BE SENT TO VERIZON WIRELESS DISPUTE RESOLUTION MANAGER, ONE VERIZON WAY, VC52N061, BASKING RIDGE, NJ 07920. THE NOTICE MUST DESCRIBE THE NATURE OF THE CLAIM AND THE RELIEF BEING SOUGHT. IF WE ARE UNABLE TO RESOLVE OUR DISPUTE WITHIN 30 DAYS, EITHER PARTY MAY THEN PROCEED TO FILE A CLAIM FOR ARBITRATION. WE'LL PAY ANY FILING FEE THAT THE AAA OR BBB CHARGES YOU FOR ARBITRATION OF THE DISPUTE. IF YOU PROVIDE US WITH SIGNED WRITTEN NOTICE THAT YOU CANNOT PAY THE FILING FEE, VERIZON WIRELESS Customer Agreement – February 19, 2012 Page 9 of 10
    WILL PAY THE FEE DIRECTLY TO THE AAA OR THE BBB. IF THAT ARBITRATION PROCEEDS, WE'LL ALSO PAY ANY ADMINISTRATIVE AND ARBITRATOR FEES CHARGED LATER, AS WELL AS FOR ANY APPEAL TO A PANEL OF THREE NEW ARBITRATORS (IF THE ARBITRATION AWARD IS APPEALABLE UNDER THIS AGREEMENT).
    (5) WE ALSO OFFER CUSTOMERS THE OPTION OF PARTICIPATING IN A FREE INTERNAL MEDIATION PROGRAM. THIS PROGRAM IS ENTIRELY VOLUNTARY AND DOES NOT AFFECT EITHER PARTY'S RIGHTS IN ANY OTHER ASPECT OF THESE DISPUTE RESOLUTION PROCEDURES. IN OUR VOLUNTARY MEDIATION PROGRAM, WE WILL ASSIGN AN EMPLOYEE WHO'S NOT DIRECTLY INVOLVED IN THE DISPUTE TO HELP BOTH SIDES REACH AN AGREEMENT. THAT PERSON HAS ALL THE RIGHTS AND PROTECTIONS OF A MEDIATOR AND THE PROCESS HAS ALL OF THE PROTECTIONS ASSOCIATED WITH MEDIATION. FOR EXAMPLE, NOTHING SAID IN THE MEDIATION CAN BE USED LATER IN AN ARBITRATION OR LAWSUIT. IF YOU'D LIKE TO KNOW MORE, PLEASE CONTACT US AT VERIZONWIRELESS.COM OR THROUGH CUSTOMER SERVICE. IF YOU'D LIKE TO START THE MEDIATION PROCESS, PLEASE GO TO VERIZONWIRELESS.COM OR CALL CUSTOMER SERVICE FOR A NOTICE OF DISPUTE FORM TO FILL OUT, AND MAIL, FAX OR EMAIL IT TO US ACCORDING TO THE DIRECTIONS ON THE FORM.
    (6) WE MAY, BUT ARE NOT OBLIGATED TO, MAKE A WRITTEN SETTLEMENT OFFER ANYTIME BEFORE ARBITRATION BEGINS. THE AMOUNT OR TERMS OF ANY SETTLEMENT OFFER MAY NOT BE DISCLOSED TO THE ARBITRATOR UNTIL AFTER THE ARBITRATOR ISSUES AN AWARD ON THE CLAIM. IF YOU DON'T ACCEPT THE OFFER AND THE ARBITRATOR AWARDS YOU AN AMOUNT OF MONEY THAT'S MORE THAN OUR OFFER BUT LESS THAN $5000, OR IF WE DON'T MAKE YOU AN OFFER AND THE ARBITRATOR AWARDS YOU ANY AMOUNT OF MONEY BUT LESS THAN $5000, THEN WE AGREE TO PAY YOU $5000 INSTEAD OF THE AMOUNT AWARDED. IN THAT CASE WE ALSO AGREE TO PAY ANY REASONABLE ATTORNEYS' FEES AND EXPENSES, REGARDLESS OF WHETHER THE LAW REQUIRES IT FOR YOUR CASE. IF THE ARBITRATOR AWARDS YOU MORE THAN $5000, THEN WE WILL PAY YOU THAT AMOUNT.
    (7) AN ARBITRATION AWARD AND ANY JUDGMENT CONFIRMING IT APPLY ONLY TO THAT SPECIFIC CASE; IT CAN'T BE USED IN ANY OTHER CASE EXCEPT TO ENFORCE THE AWARD ITSELF.
    (8) IF FOR SOME REASON THE PROHIBITION ON CLASS ARBITRATIONS SET FORTH IN SUBSECTION (3) CANNOT BE ENFORCED, THEN THE AGREEMENT TO ARBITRATE WILL NOT APPLY.
    (9) IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN THROUGH ARBITRATION, YOU AND VERIZON WIRELESS AGREE THAT THERE WILL NOT BE A JURY TRIAL. YOU AND VERIZON WIRELESS UNCONDITIONALLY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY WAY. IN THE EVENT OF LITIGATION, THIS PARAGRAPH MAY BE FILED TO SHOW A WRITTEN CONSENT TO A TRIAL BY THE COURT.

    About This Agreement
    If we don't enforce our rights under this agreement in one instance, that doesn't mean we won't or can't enforce those rights in any other instance. You cannot assign this agreement or any of your rights or duties under it without our permission. However, we may assign this agreement or any debt you owe us without notifying you. If you're a Postpay customer, please note that many notices we send to you will show up as messages on your monthly bill. If you have online billing, those notices will be deemed received by you when your online bill is available for viewing. If you get a paper bill, those notices will be deemed received by you three days after we mail the bill to you. If we send other notices to you, they will be considered received immediately if we send them to your wireless device, or to any email or fax number you've given us, or after three days if we mail them to your billing address. If you need to send notices to us, please send them to the customer service address on your latest bill.
    If you're a Prepaid customer and we send notices to you, they will be considered received immediately if we send them to your wireless device or to any email or fax number you've given us, or if we post them as a pre-call notification on your Service, or after three days if we mail them to the most current address we have for you. If you need to send notices to us, please send them to the Customer Service Prepaid address at verizonwireless.com/ contactus
    If any part of this agreement, including anything regarding the arbitration process (except for the prohibition on class arbitrations as explained in part 8 of the dispute resolution section above), is ruled invalid, that part may be removed from this agreement.
    This agreement and the documents it incorporates form the entire agreement between us. You can't rely on any other documents, or on what's said by any sales or customer service representatives, and you have no other rights regarding Service or this agreement. This agreement isn't for the benefit of any third party except our parent companies, affiliates, subsidiaries, agents, and predecessors and successors in interest. Except where we've agreed otherwise elsewhere in this agreement, this agreement and any disputes covered by it are governed by federal law and the laws of the state encompassing the area code of your wireless phone number when you accepted this agreement, without regard to the conflicts of laws and rules of that state.


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