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Back light and bottom keys lit up but screen is black

Discussion in 'Droid 4 Tech Support' started by Gow157, Aug 7, 2012.

  1. Gow157
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    Gow157 New Member

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    I can't do anything with my phone, none of the buttons work. I can't turn it off either. The screen is just black but has the back light on. The bottome keys are also lit up. PLEASE HELP
  2. silverfang77
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    silverfang77 Member

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    Hold down the power and volume down buttons together for ten seconds to force a reboot.

    Tappin' and talkin' with Tapatalk.
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