Screen went black, now nothing..

Discussion in 'LG Revolution' started by Blayzejlm, Sep 6, 2011.

  1. Blayzejlm
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    Blayzejlm New Member

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    So my wife was about to play WWF and when she opened the app the screen went black but the 4 buttons on the bottom stayed lit up. Tried turning it off and pulling the battery but nothing worked. Any ideas??
  2. Wayneb02
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    Wayneb02 New Member

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    You just lost everything. Have to do a hard reset. Hold the power and volume down button to turn on and follow the directions
  3. Blayzejlm
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    Blayzejlm New Member

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    Do I have to hold down the buttons till the screen comes on or hold them down till the directions comes up?
  4. Wayneb02
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    Wayneb02 New Member

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    When it happened top me I held it down til the directions came up. So I'm not really sure when you are technically supposed to let go
  5. Blayzejlm
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    Blayzejlm New Member

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    Did the samething happen to you in the same kinda way?
  6. Wayneb02
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    Wayneb02 New Member

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    It happened to me twice. Both times during a reboot. And both times I had different apps to toggle my ringer from sound/vibrate/silent. And both times it was on silent. At least that's the only thing I can think of that was the same both times
  7. Wayneb02
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    Wayneb02 New Member

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    Btw I haven't downloaded another sound toggle app and I haven't had the problem anymore
  8. Big Cam
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    Big Cam New Member

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  9. Wayneb02
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    Wayneb02 New Member

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    The rebooting is an issue. But the black screen isn't. That is apps conflicting with the phone.
  10. Big Cam
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    Big Cam New Member

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    You've been drinking the Verizon Kool Aid. It is not a conflict with apps. To test this I did a hard reset on my phone, and did not download a single app, 4 days later I tryed to reboot it, and I got the black screen, others have also verified this. That was my first thought the first time I got the black screen too.
  11. CutterStark
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    CutterStark New Member

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    On my third LG Revo, after working without a hitch for several months, just got the blank screen/lighted buttons/vibrate thing on start up. It was after I turned it off, I believe with a low battery. Wouldn't do a hard reset either. Taking the SIM card out and starting up at least gets me back to a hard reset (and Clockwork Mod). Third phone from Verizon, same problem each time. Yes I rooted, but different ROM each time. Returned the rooted phones to Verizon without a problem BTW. I have been unable to convince Verizon to give me a different phone even after the same problem with three. If anyone else figures out how to get a different phone from Verizon, please post.
  12. Big Cam
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    Big Cam New Member

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    That's what sucks for us, obviously we are past the return period so we are stuck with this. The LG moderator on the LG forum keeps promising me 2.3 soon, and I'm hoping the reason it's taking so long is because they are fixing this issue. I'd kill for a Galaxy Nexus and if I wasn't married, I'd sell my REVO for whatever I could get and drop the cash for an unlocked Nexus. All we can do is wait for LG to do the right thing, unfortunetly they've lost my business forever, and I'll be telling everyone I know to stay clear of anything LG.
  13. holla420
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    holla420 New Member

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    I was having problems w/my revo.I called Verizon told them the problem all they wanted to do was send an replacement.I told them I'm unhappy w/the phone and I'm stuck w/it for 2yrz.the verizon Rep understood and I'm recieveing a different phone.maybe I got luck :D

    Sent from my VS910 4G using DroidForums
  14. Big Cam
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    Big Cam New Member

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    Who did you call to get this and how many supervisors did you have to get escalated too?
  15. holla420
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    holla420 New Member

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    I called customer service.and only took 1 supervisor.only thing had to wait 48 hours for the dude approval.no escalated call I'm thinking the guy knew how fail the phone is..lol
  16. Big Cam
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    Big Cam New Member

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    Good to know, but on the heals of that, maybe I won't need a new phone.

    LG Revolution to get ISC (android 4.0)?? - LG Forum
  17. Htown315
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    Htown315 New Member

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    Your pretty much screwed..you know what they say "once you go black you never go back"
    jk lol
  18. Big Cam
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    Big Cam New Member

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    Great contribution.
  19. holla420
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    holla420 New Member

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    Lol that is true coming from a blk man I kno all bout that. :D

    Sent from my ADR6400L using DroidForums
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