An email to the VZW CEO

Discussion in 'Droid X Roms' started by teh_g, Mar 29, 2011.

  1. teh_g

    teh_g Member

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    I got some motivation one day, and decided to send the following email to the Verizon Wireless CEO on March 24th.

    Amazingly, it actually did something!! Here is the response I have received so far:

    March 25th, 2011 - ~3:40PM
    -The representative asked for more information
    -She stated that she will call me back when she knows more
    -Direct number is [redacted]

    March 28th, 2011 - 10:37AM
    -Missed a call from Rep D, wanted more info, told to call back at [redacted]

    March 28th, 2011 - 5:22PM
    -Called Rep D back and left a message

    March 29th - 8:32AM
    -Rep D called me back
    -I explained in more detail what I was looking for with the bootloader
    -David seemed extremely receptive and said he would escalate the issue
    -He is going to send me an email so I can send him more info on the bootloader and custom OSes

    March 29th - 8:48AM - email received
    -Rep Dsent me his email address: [redacted]

    March 29th - 8:58AM - email received
    March 29th - 9:01AM - email sent
    -----------------------------------------

    I am going to update this as I hear new things from the executive support. I don't have much faith that anything will come from this, but it is better than nothing.
     
    #1 teh_g, Mar 29, 2011
    Last edited: Mar 29, 2011
  2. cpjr

    cpjr Senior Member

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    Has it been determined that Verizon is the culprit? I was under the impression it is the manufacturers doing this on their own? Excuse me if Im misinformed, but if not, Verizon has nothing to do with it.
     
  3. teh_g

    teh_g Member

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    It hasn't been confirmed or denied. I figured asking Motorola was doing nothing, so asking Verizon might help.
     
  4. teh_g

    teh_g Member

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    Updated with some emails from the representative.
     
  5. RETG

    RETG Active Member

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    My questions are:
    Why would this cause future legal action? If a person knows it is locked before purchase, that person knows what he/she is purchasing.

    What attorney would take this, unless it was a class action, and then only the attorney(ies) make the money? The plaintiffs get a little token.

    What person is willing to spend thousands on a suit againt Verizon in regard to a phone?

    Just curious...
     
  6. teh_g

    teh_g Member

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    Legal action: I didn't know it was locked before purchase. I was under the impression that I would be able to easily tinker with the open source software on my open source phone operating system (I use easily to mean "in a way that does not involve hacking or using exploits").

    Attorney: I would go in for a class action suite. I bet the 3,000 or so people that signed a petition for it would be somewhat interested.

    What person...: I don't know. If I had extra money, I would. I want to fight for our rights.
     
  7. cpjr

    cpjr Senior Member

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    It wont and cant. A company has the legal right to do so, yeah maybe they are pissing a lot of people off, but thats not against the law.

    PS- And about Android being an open platform, again, that is such a grey area that it would never stand up in court, not to mention that it would include not only (possibly) Verizon, but also Google and every manufacturer. :(
     
    #7 cpjr, Mar 29, 2011
    Last edited: Mar 29, 2011
  8. teh_g

    teh_g Member

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    Meh, someone is talking to me and seems to be interested. It doesn't hurt to get information from them.
     
  9. cpjr

    cpjr Senior Member

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    Not at all, you never know!
     
  10. teh_g

    teh_g Member

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    The fact that he escalated it to their development department makes me feel better. I would rather have a confirmation of yes or no then live in constant fear of buying a phone with a locked bootloader again.
     
  11. Backnblack

    Backnblack Premium Member
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    But no one knows if they are BS'ing you....
     
  12. teh_g

    teh_g Member

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    He could be, but if his support organization is anything like mine, he isn't allowed to BS me. Maybe I just hope too much, but I have some faith in him.
     
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