Got my new MAXX last night, but when I tried to use the Amazon MP3 player, it won't work. I get the following error: Error The specified device could not be authenticated. Please try again. If the problem persists, contact Amazon customer service. Exception #100 I went through the song and dance with Amazon, which seemed to be an exercise in futility. They had to escalate the my case to the engineering team. When the error appears, you can only press "Ok", but the app promptly closes, so you can't access the menu, or anything else associated with the app. Has anyone else encountered this and had it corrected successfully?