Accidentally locked MyTouch 3G?

Discussion in 'Android Forum' started by bosoxdanc, Aug 18, 2010.

  1. bosoxdanc
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    bosoxdanc New Member

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    Hey guys,
    I was fooling around with my cousin's MyTouch, and I accidentally locked her out. I was trying to figure out her touchpad password and after a certain amount of being incorrect it locked her out. She doesn't know the Gmail account information she used when she set up her phone, and when she called T-Mobile, they told her she has to do a factory reset. She has a ton of valuable information on the phone that she can't lose. Any help is appreciated.
    Thanks.
  2. Corinacakes
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    Corinacakes DF Super Moderator Theme Developer

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    What is MyTouch? Isn't that an apple product? I'm confused. :shocked:
  3. MerlinsShadow
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    MerlinsShadow New Member

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    No it is part of t-mobile, so its not an apple product. And I think your best bet would to be call a customer service rep, from either t-mobile or gmail.
  4. DRMMR02
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    DRMMR02 New Member

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    I'm not really sure how someone could buy an Android phone, which uses the Google account for just about everything, and then forget everything about said Google account.
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