I have been using a Verizon Moto Z Play for quite a few years. Over time system upgrades have gotten me to Android 8.0. I just bought a replacement Z Play (new old stock) which is the exact model as my old unit and the Android version is 6.0.1. I select check for updates and it come back Software is up to date. I use SimpliSafe security and when I go to the play store on the 6.0.1 phone that app isn't available. If I go to the play store on my 8.0 phone the app is there to download. I have to believe this is due to the version issue. I called Verizon and it doesn't seem that I can request an update be sent to the phone. Has anyone got any ideas on how I can get around this issue?