Screen Will Not Detect Touch

[Ryan313]

Yesterday, I was using my phone (droid 3) and the app I was using force closed, my phone lagged for a few seconds and then I just put it down so it could catch up. While waiting the screen timed out and when I went to use it I could not unlock it. I can press the button on top and it will turn the screen on or off, and if I hold it it will bring up the power off menu. I tried to call it, and it went through. I got the normal screen to answer it, but I could not answer it. After I hung up I got the notification for a missed call. Everything seems to be working, my screen just does not respond to a touch. What should I do?

 

[dezymond]

Did you try a battery pull?

 

[Ryan313]

Sorry, forgot to mention that. I have pulled the battery several times. Some times I put it right back in, other times I waited a while.

 

[ang3la]

Exact issue I am having. Did you ever get an answer? If you did will you please pass the info along? I really like my phone and don't want to replace it.

 

[Dolly]

My husband also has the D3, and recently had the exact same problem. He tried all the usual remedies and nothing worked. He finally took it to a cell phone repair place and they installed a part--I don't know what, and was able to get it repaired. Funny, I've seen a lot of folks experiencing this same issues with the D3.