Another thought I just had is what system are you on (computer). I originally tried to root using my laptop which is on Vista. That did not work out too well as Vista and RSD Lite don't play nice together. I had to go to my old desktop which is on XP. I also found that the 32 bit RSD Lite worked better for me. Once on XP everything worked like a charm. I also just made myself my own cheat sheet to rooting and it worked really good as I rooted my husband's phone in less than an hour. If you want some notes, pm me and I would be happy to share. I too am in Arizona so I am on the same timezone as you and am willing to help you out, if I can.