Otterbox?

[Icemann07]

What's going on with otterbox's ordering system? It sucks I ordered my case for the droid x on 11/17 its 11/30 and it still has not come and I talked to someone in customer service and the gave me a fedex tracking number but have yet to ship the case! I just don't get it.......

 

[b0n3s]

I ordered mine the day they came out(15th) and my status would say shipped then would change to being proccessed but I got mine the 20th.

Sent from my DROIDX using DroidForums App

 

[chazall1]

I ordered my Defender on the 19th. Received both confirmation e-mail and my receipt on the 20th with a Fedx tracking #. I was away for thanksgiving, went to fedx with my tracking # and my status was unchanged.
Date/Time Location/Activity
Nov 20, 2010 8:36 PM /Shipment information sent to FedEx and that is where it stoped.
I called OB on Monday 11/29, 35 min on hold, they had the same info as I had, they went to track it on the Fedx website, and could not figure out what the problem was. I was given the option to re-order and get free shiping. I will let you know when I receive mine!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I noticed on the OB website today, that my new order was still being processed, No e-mail confirmation, or Fedx Tracking #. I called 2 hours ago, I was told that they will ship it out ASAP, I still have received no e-mail notifications! Will Update with any additional info!

 

[chkmate]

I never recieved my first one through USPS. They list it. Called Otterbox and they sent another through FedEx. I love it. Worth the wait.

c]=[k(V)8's Droid X Tapatalk

 

[cpjr]

Ordered the day they were released.....got it about 4 days later.

 

[Icemann07]

I spoke to another person in customer no service and they said they would send me another one free of charge. They seem to have lost the first order. So it should be here overnight so we will see.

 

[Icemann07]

Now the same case I ordered on Nov. 17 is backordered and they don't know when my overnight shipment will ship. I mean come on they really need to get it together! How can you tell me one day its shipping and I call the next to check and now my order that was suppose to ship is now backordered

 

[longboardskier]

Iceman what case did you get out of curiosity?

 

[Icemann07]

Iceman what case did you get out of curiosity?

I got the defender case

 

[longboardskier]

Iceman what case did you get out of curiosity?

I got the defender case

That's what I was afraid of. I just ordered my defender two days ago...

 

[Icemann07]

You should be fine mine should be home when I get their today! So I will let you know.

 

[longboardskier]

Hope so! I'm hoping to have mine by tomorrow, but it will more likely be Monday. Don't really have time to wait on hold for a half hour to find out!

 

[Icemann07]

The case finally made it here yesterday and on the the website it still says being processed, so go figure? Anyway I wish you the best of luck!

 

[Cunha]

Pictures and comments on the case guys that have received them!

 

[longboardskier]

Tracking says I'm going to get it today after all! How do you like it so far Iceman?

Cunha, my band's playing a show tonight so I'm busy, but I'll get some pictures up tomorrow morning hopefully.