No one can hear me

axiagramps

New Member
Joined
Nov 20, 2014
Messages
1
Reaction score
0
Current Phone Model
Turbo
Anybody else have issues with callers being able to hear you. I have had Turbo for 10 days now, and everyone keeps telling me they cant hear me, even while I smash my face to the phone and talk loudly. Its like it doesn't really pick up my voice ceanly. Could the case be an issue (Incipio rubber case)
Appreciate any thoughts, its treacherous to conduct work calls if people cant here
 

dezymond

Tech Support Mod
Staff member
Premium Member
Joined
Nov 11, 2009
Messages
12,049
Reaction score
1,479
Location
Bay Area, California
Current Phone Model
Google Pixel
Try a phone call without the case and see if it helps. If not, sounds like a hardware issue to me and you should get it exchanged.
 

cr6

Super Moderator
Staff member
Joined
Apr 1, 2011
Messages
8,281
Reaction score
5,802
Location
NW Rocky Mtn region
Website
www.dronewolfmedia.com
Current Phone Model
Galaxy S7 Edge
Twitter
@dronewolfmedia
If you find that it's not the case, you may try a FDR.....your carrier will ask you to do that before exchanging it anyways.
Good luck!

S5 tap'n
 

94lt1

Super Moderator
Staff member
Premium Member
Joined
Jan 16, 2012
Messages
17,041
Reaction score
3,997
Location
SE TX
Current Phone Model
Droid Turbo 2
The microphones are in two spots on the bottom.. My otterbox has 2 recesses to accommodate for that.. I've noticed alot of turbo cases that don't.. They're right under the far left and far right capacitive buttons...
 
Top