Motorola Droid Razr wont power on

[vladas1987]

My Motorola Droid Razr wont power on.
Motorola symbol come on then it goes to a no battery sign.
What can I do or how I can repair it?

 

[TisMyDroid]

Borrowing from FoxKat's expertise, who is the Razr battery guru on this forum, you will need to charge your phone possibly for a whole entire day, using the charger that came with the phone. Do not try to turn your phone on during this charge. After a few hours, if you want to check the charging status then press the volume down for a second and you will get a battery icon showing percent of charge.

What most likely happened is that the battery got so low that it is, 1) not being recognized by the phone, or 2) so low that it may be so dead that it will not accept a charge or will take a very long time to charge. The fact that it is trying to boot up and you get the initial logo is hopeful.

Once it is charged to 100%, turn it on. Use your phone until it gets to 15%, then charge again with the phone off until it reaches 100%. After these two cycles of charges with the phone off you can use your phone as you normally would, your battery meter will be properly calibrated and you should be OK.

In the future, do not let your battery get below 15%. If your battery does drop below 15% or dies (try to never let it die) do not try to power it on till you get it charged till at least 15%.

FoxKat, please add anything or correct anything I have missed.

Sent from my DROID RAZR Maxx using Droid Forums

 

[Sydman]

I see that is an HTC cable as well, do you have the one that came with your phone?

 

[FoxKat]

Borrowing from FoxKat's expertise, who is the Razr battery guru on this forum, you will need to charge your phone possibly for a whole entire day, using the charger that came with the phone. Do not try to turn your phone on during this charge. After a few hours, if you want to check the charging status then press the volume down for a second and you will get a battery icon showing percent of charge.

What most likely happened is that the battery got so low that it is, 1) not being recognized by the phone, or 2) so low that it may be so dead that it will not accept a charge or will take a very long time to charge. The fact that it is trying to boot up and you get the initial logo is hopeful.

Once it is charged to 100%, turn it on. Use your phone until it gets to 15%, then charge again with the phone off until it reaches 100%. After these two cycles of charges with the phone off you can use your phone as you normally would, your battery meter will be properly calibrated and you should be OK.

In the future, do not let your battery get below 15%. If your battery does drop below 15% or dies (try to never let it die) do not try to power it on till you get it charged till at least 15%.

FoxKat, please add anything or correct anything I have missed.

Sent from my DROID RAZR Maxx using Droid Forums

I think it's time for me to pass the torch, grasshopper! Well done.

There are a couple other things he can try. WHILE PLUGGED IN, press and hold the POWER and DOWN VOLUME, until the power goes off, then release. It MAY start up again but this time go right to charging, rather than first analyzing the battery's health - which is what the ? is saying..."Is this battery any good?", or "Is this a Motorola battery or a knock-off". However, it may also try to boot normally. If it does, then see below.

If that doesn't work, try this one... Do the same power off method as described above with the power cable attached, but this time AS SOON AS THE SCREEN GOES BLACK, release both buttons and then immediately afterwards press ALL THREE BUTTONS AT ONCE and HOLD THEM. The phone should boot to the Boot Mode Selection Menu screen (white text, black background). Now release all three buttons. Then VERY CAREFULLY, press ONLY the DOWN VOLUME button one click at at time until you reach "BP Only". (If you miss it, keep pressing DOWN and it will start back at the top of the list again, DO NOT PRESS UP until you are on "BP Only".) Once you are on "BP Only", then press UP VOLUME to select. It will take you to the RED Motorola Logo. Now remove the power cable, then tap the Power button briefly, and as soon as the screen goes Black, plug the power cable in again. It SHOULD boot to Charge Only mode but this time it may go right to the charge rather than the ? battery.

I have used this method multiple times in testing and it works.

You can also try these methods http://www.droidforums.net/forum/droid-razr-support/207840-droid-4f-razr.html, and http://www.droidforums.net/forum/droid-razr-hacks/203936-cant-get-phone-charge.html#post2066782.

Oh, and as Sydman eluded to, USE THE MOTOROLA CABLE!!! I am sorry for shouting but it really does make a difference in many instances.

Good luck! :biggrin:

 

[TisMyDroid]

I think it's time for me to pass the torch, grasshopper! Well done.
:biggrin:

Wow, I am so happy! I am so proud of myself! You taught well master!

Sent from my DROID RAZR Maxx using Droid Forums

 

[FoxKat]

Wow, I am so happy! I am so proud of myself! You taught well master!

Sent from my DROID RAZR Maxx using Droid Forums

He funny!! ^^^ :rofl3: You laugh too?

 

[Caesars]

I dunno if Verizon corp stores have one, but when I worked at a sprint sales/repair center we had a battey machine that could SOMETIMES get the dead battey charged back up (to usable condition).

 

[FoxKat]

I dunno if Verizon corp stores have one, but when I worked at a sprint sales/repair center we had a battey machine that could SOMETIMES get the dead battey charged back up (to usable condition).

That was likely a CADEX battery analyzer/conditioner. I have one for the old NiCd/NiMH batteries. Unfortunately Verizon doesn't supply the stores with them and with the RAZRs, they wouldn't likely allow the technicians to service them anyway due to the batteries being semi-permanent. Thus the Factory Programming cable was born.


Sent from my DROID RAZR using Tapatalk with speech to text translation. Please excuse any minor grammatical/punctuation/spelling errors.

 

[TisMyDroid]

He funny!! ^^^ :rofl3: You laugh too?

Me laugh, you funny! Grasshopper learning, lmao! Ahh, what an honor! Now Razr Ninja Master, all we need is an update/status from the op.

Sent from my DROID RAZR Maxx using Droid Forums

 

[gandl2123]

Want to sell it?

My Motorola Droid Razr wont power on.
Motorola symbol come on then it goes to a no battery sign.
What can I do or how I can repair it?

Do you still have this phone? If so I would like to buy it for its screen/lcd. I have one that operates fine but LCD/Screen is broke. Tks