is it a virus? how do i fix it?

zoek302

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My motorola droid :motdroidvert: <----this one is messed up. The home button doesnt work the unlock screen doesnt come up when i hold the power button its supposed to have power off , silent mode, airplane mode, but it just has power off and it keeps changing my ringtone to the silent one i dont know what to do and its very frustrating
 

Martin030908

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I don't know what is causing you issues but I can guarantee it isn't a virus... as there are NO confirmed viruses for Android.
 

psyonix

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whats a factory reset?

It's a step that resets the device back to it's default factory settings, erasing user data and fixing most issues the device will encounter that soft resetting doesn't address.

It's menu > settings > privacy > factory data reset

ensure your contacts/calendar are syncing with Gmail before you do

menu > settings > accounts & sync > google

You'll have to redownload your apps from the market though (it keeps a history of your downloads, so it's not that big of a deal.)
 
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