My husband and I both have insurance on our Thunderbolts and thank goodness because last weekend he layed the phone on the bumper of the truck to free his hands to put some heavy items in the back of the truck. Well, you guessed it. We got in the truck, drove to our favorite pizza place when he realized what he had done. We back tracked and found the phone lying in the middle of the road SMASHED!! I have no idea how many cars ran over the phone, but the clear protective screen cover kept the glass screen intack allowing him limited use of the phone. Three days later he had a brand new Thunderbolt in his hands. In my opinion, these phones are too expensive not to have insurance.