DNA Charging Problem!!!

[_KevC90]

Anyone else having this issue? I woke up this morning to find my DNA connected but at 8% battery life. Its connected to the charger and everything, I've tried using it in different slots throughout the house but nothing.
Haven't tried it in a USB connection but I can't carry my laptop everywhere!
Please help!

 

[BayouFlyFisher]

Anyone else having this issue? I woke up this morning to find my DNA connected but at 8% battery life. Its connected to the charger and everything, I've tried using it in different slots throughout the house but nothing.
Haven't tried it in a USB connection but I can't carry my laptop everywhere!
Please help!

Try different chargers - wall chargers - car chargers. Do you get the same results?

Reboot the phone and try again.

Good luck.

 

[nfiore]

Did you first notice this after the latest Verizon OTA? Although in my house I use the charger that came with the phone, in my car I isa a USB charger that I had no issues with until after the latest OTA.

Nick

 

[Sherry]

I had posted about this issue earlier. Also, showing up with mine since the update, but my issue is the charging pad. The cable works. I went to Verizon and they gave me a new charging pad (I don't like it) however, the issue was not resolved. I went back today and they told me this has become a huge issue (in a week?)and HTC is working on a solution. They offered me a new phone but said it was likely it would have the same issue. I chose to keep it and hopefully HTC will get the fix soon.

 

[nfiore]

Great feedback, thanks for the update. I will also look for the fix.

Thanks

Nick

 

[Benzart]

Are you charging with a case on the DNA? Mine will not charge with the case on but I don't have the charger from Verizon, mine is a cheaper off brand, "POWERQI" which works great without the case. Still easier than plugging in the little usb plug
Oh yeah, 29$ from Amazon for the charger.

 

[Sherry]

Nope, I and Verizon tried everything but wont sustain a charging connection.

 

[WhoDunIt]

Are you charging with a case on the DNA? Mine will not charge with the case on but I don't have the charger from Verizon, mine is a cheaper off brand, "POWERQI" which works great without the case. Still easier than plugging in the little usb plug
Oh yeah, 29$ from Amazon for the charger.

I am charging with the case. I have the Nokia DT 900 charger. I have 2 cases and both work. I have the QMadix Legacy case and the Empire Tuff case. (Not the exact name but Empire tuff something....its pretty sturdy).

Sent from my DNA.