Can't factory reset. Ph98img.zip Update fails...Please help.

[TommyJames]

Have PH98IMG.zip on sd card. Gets this far...

*** LOCKED *** VIGOR PVT SHIP S-ON RL HBOOT-2.11.0000 eMMC-boot

HBOOOT
Parsing...[SD ZIP]

[1]...
...[18] ...
start update? <VOL UP>

Next to "[1] BOOTLOADER" "- Fail-PU" And below [18]..., "Partition update fail!" "Update Fail!" "Press <POWER> to reboot."

It's an HTC Rezound I'm trying to get back to stock, Verizon.

Any ideas?

 

[Bpowder33]

Couple questions... Were you unlocked before? Which RUU are you trying to flash?

 

[TommyJames]

Couple questions... Were you unlocked before? Which RUU are you trying to flash?

oem verizon...
RUU_VIGOR_ICS_35_S_VERIZON_WWE_3.14.605.12_Radio_RS_1.22.10.0424r_3622A_MR3_9K_release_270509_signed.exe

When trying to reset from rom, final window says,"ERROR[170];USB CONNECTION ERROR", Check usb cable, etc...
What to try next?
Please advise.
Thank you!

 

[TommyJames]

screenshots

 

[TommyJames]

unlocked?

Not sure...when I knew to look at s-' & 'locked status, it's been this way... thus I can skip PH98IMG.zip update & restore from rom via usb?

 

[Bpowder33]

I'm not familiar with the rom utility update program your using

http://www.androidpolice.com/2012/0...cream-sandwich-ruu-for-final-ota-3-14-605-12/

If you follow the instructions here it will get you back to stock.

 

[acejavelin]

I have seen other people have issues with the full RUU installer, at least on earlier ROM versions, I didn't know there was a EXE installer for the 3.14.605.12 version.

I would suggest doing it manually via the RUU ZIP file Bpowder33 referenced above, it is very simple and just about idiot proof.

 

[TommyJames]

same thing happens...

Have PH98IMG.zip on sd card.
Gets this far...

*** LOCKED ***
VIGOR PVT SHIP S-ON RL
HBOOT-2.11.0000
eMMC-boot

HBOOT

Parsing...[SD ZIP]
[1]...
...[18]
...start update?
<VOL UP>

Next to "[1] BOOTLOADER" "- Fail-PU"
And below [18]..., "Partition update fail!"
"Update Fail!"
"Press <POWER> to reboot."

 

[Bpowder33]

What firmware are you on? Because HBOOT 2.11 was back on ginger bread.

 

[acejavelin]

Mobile Overload has a collection of most of the older RUU's here: [RUU] HTC Rezound RUU RoundUp

Perhaps trying the last GB RUU (2.1.605.11) will help but I really don't like the "Partition Update Fail" message, it kinda makes me wonder if the flash memory bad. :unsure: