Can I return my Razr Maxx to Verizon or not?

[GSdub510]

this is my second one. the first one had dead pixels so i exchanged it for a new one. this new one that i just got yesterday has a dead pixel right in the center of it. i dread going back to verizon to tell them this again but i don't want a defective screen.

are you allowed to return more than one device? what i want to do is return the maxx, activate my fascinate, pre-order the samsung galaxy s3, and then upgrade to that, all while keeping my unlimited data. can i do this?

thanks

 

[FoxKat]

First question, I wouldn't stand for a new one with a dead pixel, so I wouldn't hesitate to take it back. Dead or stuck pixels are essentially a thing of the past.

Whether they'll let you exchange or return no is a whole other ballgame. It never hurts to ask, and especially if you've experienced problems across multiple units.

Good luck!

Sent from my DROID RAZR MAXX using Xparent ICS Tapatalk 2 with Google voice to text translation. Please excuse any minor spelling, punctuation, capitalization or grammatical errors.

 

[Vulcan1600]

Are you still within the first 14 days since you upgraded? That's the main question. If you're over the look-see period, then you'll be getting a Certified Like New replacement. I wouldn't put up with a dead pixel on the screen so I'd get it replaced under the warranty.

 

[dezymond]

Wouldn't be able to stand a dead pixel on a new phone, get that defected unit replaced

 

[trabbando]

i don't think so