When you root your phone, you void the warranty and thus is clearly stated in every thread out there that gives directions for root. If your phone wouldn't update, it was because you choose to mess with it and root and we all take responsibility for our actions. By telling Verizon it just doesn't work and not taking responsibility, you are costing everyone. The more users mess up their phones and then make a false warranty claim for a free replacement, Verizon and Motorola have to pay extra with the cost of shipping, fixing your "broken" device, and overall processing. In the end, how do they recover that cost? By charging all consumers more for their phones. So in the end, we all pay for those that don't follow the rules
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