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Asurion Replacement

biglu

Member
I left my phone on the bumper of my truck and drove away, I then found it run over a billion times........anyway, does anyone know if Asurion ships the replacement phone with a memory card?? I was unable to find mine.

IMO they should since this is standard equipment when you buy it brand new.
 
2. Covered Property
Covered Property means only the mobile wireless
communications equipment as follows:
a. The wireless device owned by you for which: 1)
the unique identifcation number (International
Mobile Equipment Identity (IMEI), Electronic Serial
Number (ESN), or Mobile Equipment ID (MEID)
of such wireless device is refected in the records
of the Wireless Service Provider at the time your
coverage initially became effective; and 2) for which
airtime outgoing usage has been logged with the
Wireless Service Provider on your account after
coverage became effective; unless you have logged
outgoing airtime on a different wireless phone
immediately prior to the time of loss, in which case
such wireless device becomes the covered property
so long as: i) such wireless device is owned by
you and you provide us proof of ownership and
ii) airtime usage was logged on such device on
your account with the Wireless Service Provider
immediately prior to the time of loss.
b. The following Accessories, used with the wireless
device above: one standard battery (attached to
wireless device at time of loss if lost or stolen);
one standard cigarette lighter adaptor; one
standard leather case; one standard home charger;
one standard earbud. The following Netbook
accessories as part of a Netbook loss: one standard
Netbook power cord and one standard battery.
The Verizon HUB may also be insured as Covered
Property under this policy. Accessories for the
Verizon HUB are covered by this policy if a) such
accessory was packaged in the same box with the
Verizon HUB by the original manufacturer and b) the
accessory was part of the loss incurred to the Verizon
HUB.
3. Property Not Covered
Covered Property does not include:
a. Contraband or property used in the course of illegal
transportation or trade.
b. The value of and the cost to research, replace or
restore data, or programs not standard for the
make and model.
c. Proprietary handsets included with automobile
wireless systems and any motor vehicle or
watercraft original or after-market equipment or
accessories, whether or not permanently installed,
including any antenna or wiring.
d. Any other equipment or accessories not described
as Covered Property.
e. Property that has been entrusted to (including
to and from) others for any service, repair or
replacement, other than Asurion Insurance
Services, Inc., or its designee.
f. Any fees or charges assessed by Verizon Wireless,
whether the charges incurred are legitimate or
fraudulent.
g. Face plates, personalized data, or customized or
downloaded software such as music, PIM’s, ring
tones, games, and screen savers.
h. Wireless Equipment whose unique identifcation
number (ESN, MEID or IMEI) has been altered,
defaced or removed.
i. Removable data storage devices.

j. Non-standard batteries.
^ From the Asurion brochure, so I'm guessing the SD card would fall under the bolded part as not covered.
 
A few people have posted that they did indeed get a card in their replacement. A few also said they returned their old device w/o the original and never heard anything about it (i.e. they got an extra card for free, well... for $89, lol). If not check online you can find a 16G class 6 for <$50 if you shop around.
 
Technically I don't think they are supposed to give it to you, but oh well. Call Asurion and ask...
 
Technically I don't think they are supposed to give it to you, but oh well. Call Asurion and ask...

I did call and they weren't helpful. He said that he wasn't sure if they did ship with cards so he didn't want to say yes no because he didn't want me to call back and be upset if he was wrong.
 
i think all these phones come with the SD actually installed from the manufacture. so when they send out the phone, i would assume you would have the chip in there.. or else the droid would kinda be useless so to speak. yea with the insurance, keep your SDcard and most likely you'd get another one.. they make so much damn money they dont care anyway
 
The only ones I know of that have no sd card are where the yahoos at the verizon store were scamming them outta the phones, putting in cheaper smaller cards and selling them on ebay. Not 100% sure but I would guess they ship with sd card ?
 
It will likely depend on whether you get a new one of a refurbished one. If they are still sending new ones than it likely will as the units are coming from Moto (likely with the cards installed). If it's a refurb than probably not as Asurion sends the phones out for refurbishing and then gets them back stripped down.

Let us know (also let us know if it's a new unit or a refurb, they are required to tell you when you call and they put in the claim).
 
No matter what say you lost your card or you didnt get a card with replacement extra card mu fuga! Yea yea
 
i got an asurion replacement and it was a brand new in the box droid with sd card battery cord charger the whole thing. they will send you the same thing im sure
 
Rep confirms.

Talked to an asurion rep today who confirmed that the droid x will be offered shortly... take it for what its worth.
 
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