Any solution to this issue?

[Jsmi89]

I have a samsung s20 which still works fine/plays notifications but the screen has completely blanked. The problem with taking the phone to the store to be fixed is that everything I have is unlocked. All my apps, emails, banks etc but I have no way to do a factory reset as I can't see the screen and have no clue how to do it via a laptop.
Any suggestions would be greatly appreciated.

 

[bkdodger]

Welcome to the forum...do you know if you have Smart switch on phone ..might be able to back up phone to PC ..https://www.samsung.com/us/apps/smart-switch/

Sent from my SM-S908U1 using Tapatalk

 

[ggrant3876]

I have a samsung s20 which still works fine/plays notifications but the screen has completely blanked. The problem with taking the phone to the store to be fixed is that everything I have is unlocked. All my apps, emails, banks etc but I have no way to do a factory reset as I can't see the screen and have no clue how to do it via a laptop.
Any suggestions would be greatly appreciated.

Welcome to the forum, Take a look at these links.

How To Fix Galaxy S20 Black Screen Of Death Issue

The Galaxy S20 Black Screen Of Death issue, while it may seem like a serious problem, is actually just a pretty minor one, provided that you device does not

thedroidguy.com