Solved {Weird issues} Cannot connect to PlayStore and Apps problems

Discussion in 'Android Support' started by JimJimbo, Feb 13, 2016.

  1. JimJimbo

    JimJimbo New Member

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    Hi,

    I have read some topic regarding this famous ''No connection'' with PlayStore. I am not even kidding.... I tried all the tips (including the factory data rest). NONE of them is working for me.

    Here is the weird part, when I am connecting with another WiFi or with LTE connection, PlayStore works perfectly and the other apps are running just fine but not with my WiFi at home. With my WiFi at home, it connected to my Samsung S5. I can go on a browser perfectly (Google Chrome) with a perfect connection. However, when I used other Apps like Facebook, Instagram,etc. It runs extremely slow.
    Now I am wondering what should I do to fix this abnormal issues.

    PS: It's not only my phone but also my tablet.

    Thanks you

    Jimmy
     
  2. leeshor

    leeshor Gold Member

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    Welcome to the forum

    Try powering down your router for a few minutes. After it has been back up and running for 5 minutes tap the connection on the phone and tell it to forget. restart the phone and connect up again.
     
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  3. cr6

    cr6 Super Moderator
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    Welcome to the forum Jimmy!


    S5 tap'n
     
  4. Jeffrey

    Jeffrey Premium Member
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  5. 94lt1

    94lt1 Super Moderator
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    Welcome to the forum!!
     
  6. JimJimbo

    JimJimbo New Member

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    Hi, thanks for the welcome.
    I tried your suggestion but it didn't work unfortunately.
     
  7. JimJimbo

    JimJimbo New Member

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    Thanks! Interesting! But what do you mean by ''S5 tap'n'' I don't see the option on my phone.
    Cheers
     
  8. leeshor

    leeshor Gold Member

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    The Play Store being the "only": thing not working, even after a factory reset! Seems that for some reason your phone isn't getting properly registered with Google. Despite having done this at least once by resetting, remove the Google account, (it won't hurt a thing). Restart the phone then add the account back. Then use a browser to log into that account and see if Google recognizes that you have that device.
     
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  9. JimJimbo

    JimJimbo New Member

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    Thanks for the tips but it won't work.
    I finally fix my problem: The problem wasn't the my phone but it was my router. I reconfigured my router and everything works fine. Thanks for your help!
    Cheers
     
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