I just got back from the Verizon store in town. Last night (12/20/2013) Verizon pushed out the Android 4.4 release to my phone. I accepted the upgrade, and after starting to update, the phone rebooted to the Motorola splash screen and stayed there. I tried to recover using the instructions on the VZW web site, but it failed with an error. At the Verizon store, the rep said that is happening "a lot". He said it happened to one of their employees. And when I get my replacement (Droid Mini), I should probably decline the software upgrade for now.