Verizon loses customers for first time ever!

Discussion in 'Tech News' started by xeene, Apr 20, 2017.

  1. xeene

    xeene Gold Member

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    That only applied to new plans, not old unlimited data plans as I've already broke down the pricing. Grandfathered unlimited data plans had no subsidization fees. We have been over this a dozen times over the past 6 years.
     
  2. Sajo

    Sajo Diamond Member

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    I promised myself I wouldn't post here and did anyhow. This is how I see it. Verizon lost customers. Noted. Got it. This is one of those threads that could turn into a giant pissing contest for no reason, or we all agree that they lost customers. They either make changes because of that, or they don't...and continue to lose more customers.

    As far as Verizon pricing, maybe we just agree to disagree?

    Sent from my XT1650 using Tapatalk
     
    #14 Sajo, Apr 21, 2017
    Last edited: Apr 23, 2017
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  3. boidsonly

    boidsonly Active Member

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    The stockholders are directly to blame: it all started with screwing over the original UDP customers and quickly went downhill from there. The stockholders tacked on fees galore, took away the subsidized phones, throttled their customers and provided world class trash for support.
    And then they cried when they hemorrhaged 400k customers to the other carriers in a single quarter. The shareholders problems are twofold: absolute greed and the fact their memories are shorter than their customers...

    I took my family's business to T-Mo years ago and never looked back.
     
  4. zinethar

    zinethar Senior Member

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    For the first time since getting a cell phone I am seriously considering leaving Verizon. Yeah I felt screwed by their attitude with my old UDP. But I kept it even though I paid full price for my phone (something we pretty much do now anyway). Almost everyone I know in my area has Verizon as ATT was spotty and the others virtually non-existent. Reason for my likely switch to ATT? I pretty much felt treated like crap yesterday when I dropped into a Verizon store to see and hold a S8+. Asked what kind of deal I could make to exchange my S7 edge that I was basically forced to take when I had to turn in my beloved Note 7. Vague statements about how I could trade it in for something I wanted were made. Yesterday I was told point blank that I would have to come up with $535 to pay it off and then trade it for the S8+ on their pay for it monthly plan. Our way or the highway.

    Went to ATT to see what they would do. Pay off my S7, let me pay the S8+ monthly for $10 less/mo than Verizon, and give me some great perks because I also have DirecTV. Had to sleep on it as the phone in hand is worth 2 in bush. Only ATT friend drops calls to me all the time and never have dropped one with Verizon.

    Before I get toasted on the Note 7 thing I know that was not Verizon's fault in any way (could have handled it better early in my view). Just mad at them now but want to have ducks in a row before I do something that turns out to be stupid.
     
  5. zinethar

    zinethar Senior Member

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    BTW for you who picked up their S8 or 8+ - were the earphones included and the charging adapters? I've not heard yet.
     
  6. TisMyDroid

    TisMyDroid Super Moderator
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    zinethar, I would call Verizon to see if they can come up with a decent deal for the trade. They may be more willing to accommodate you.

    Sent from my SM-N920V using Tapatalk
     
  7. grunt0300

    grunt0300 Senior Member

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    I dumped Big Red for Big Magenta, and i couldn't be happier.:p
     
  8. zinethar

    zinethar Senior Member

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    I would love to but unfortunately where I live to do so would result in me talking to myself even more than I do now :D. No service in my area.
     
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  9. grunt0300

    grunt0300 Senior Member

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    My area had very poor Tmo service, but they recently built a cell tower about two and a half miles from my home. I'd say that my service now is as good as Verizon or AT&T, but i pay a lot less per month. The real benefit is indoors. Tmo's signal was non existent in my cement house, but with the "cell spot" booster, that they give you for free, the signal is 4-5 bars. Add to that the ability to use wifi calling, and i figure it as a win-win.:p
     
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  10. MoeDaddy

    MoeDaddy Member

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    I left when they charged me extra to keep my unlimited plans. I switched to T-Mobile and it turned out that T-Mobile added a whole lot of towers about 30 days before I switched. So now in my area I actually have much better service. That said, I would have stayed as I didn't care about full price phones but now I'll never go back again...
     
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  11. bkdodger

    bkdodger Super Moderator
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    I jump back and forth between carriers ...T-Mobile definitely improved for our city and other areas ...I think the only thing I give Verizon an edge is in buildings ...either way I love the competition and we are all finally benefiting bc of it ...


    7+
     
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  12. Beardface

    Beardface Active Member

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    Dropped Verizon about 6 months ago for Project Fi and its going to take a heck of a lot to get me to go back. Yes, I paid the price of my Pixel XL up front but the monthly bill is so cheap it makes it completely worth it in the long run. Since I joined, I have averaged about a $35 per month payment, which includes a couple weeks in Europe. Nobody else really comes close to that.